8AM - 5PM
2055 Kimball Ave #101, Waterloo“I went here for 20 yrs gave 5 stars 4 yrs ago. Today 2 is all they deserve, For years this was my go to plays if I needed medical help, crisis support, The people were friendly and helpful. Understanding they actually cared about patience . I loved this office. The way that I have been treated the last several interactions that I have had with this office over the last 2 years have been less than desirable. But mostly just through the attitude and actions of one doctor but he has allowed my medical history to be miss charted. He has made it hard for me to receive the care that I need from my primary. Doctor's office and today I was refused to speak to him. I had a physical scheduled. I ran late. I called ahead of time to let them know I was a couple minutes late. I was less than 15 minutes late, and he. Refused to even speak to me. I told him he I could wait on the physical that I would come back because I live out of town.
And he would not even speak to me. He had 15 minutes. Tell his next appointment at least and he could not bring himself to give me 5 minutes of his time so I can ask him a simple question about my healthcare. Now, I understand that he couldn't see me for the actual appointment because I was late. I understand that he has other patients who he needed to see but it was not time for their appointment yet either. I just wanted to speak to him. He can bill for me speaking to him for giving me medical advice or whatever. But
Denying me to even speak to him when I had a 30 minute block of time scheduled Is rude? I understand being late is rude.
I was coming from out of town. My car was messing up. I couldn't even drive the speed limit and there was a huge accident right behind my car on my way into town. None of which was in my control. I'm disappointed.”
8:30AM - 4:30PM
2712 Orchard Dr Suite B, Cedar Falls“Angie is Very kind and friendly and thorough.April the nurse and the staff are helpful and knowledgeable.Angie has done more for me than any other physician. My wife goes here too. Very good place for care!!”
“Pharmacy is top notch, always great service. Kudos especially to Mark, Heather and Katie! If you need your prescription filled in the Cedar Valley recommend them if possible!”