“The folks at this location are absolutely angels. I had an issue with my cc and they helped me. They also helped me set my checking up to where I could over draft and the fact that I can now overdraft is such a big help. I highly recommend this location/branch as they are absolute angels.”
“Worked with me and understood my reasons for switching was an easy process. Plus they helped me lower my monthly car payments which is a major plus. That and their very close to where I live so much more convenient as well.”
“We love everything about this bank EXCEPT that you cannot simply call the local branch and easily speak to a person. You have to go through several automated systems just to talk to someone for a simple question. Very frustrating. For a "small community feel" credit union, I'd expect that experience to be better.”
“Thanks to Tyler for helping my wife and I this morning. We were away from our home branch, and needed a large money order, and Tyler was there with a kind word, and a ton of professionalism. Thanks Tyler”
“I got a dealer finance loan in Colorado through Veridian recently. First exposure to them; really impressed with the culture there, it really shows in the customer experience. Thank you!”
“Its a top notch place ive been a member there a very long time and ive never had a negative vist when ive gone inside and the tellers always take care of business properly and efficiently”
“I don’t know what everyone is complaining about, been with Veridian for 2 years great service all around! Reason for 4 stars instead of 5 was the 30 minutes or more wait time in drive through… really really bad…. Other than that great bank! Keep up great work you guys!”
Closed
3421 W 9th St, Waterloo“Been banking with DECU for nearly 15 years, will never go anywhere else. If you're a Deere employee or a relative of a *living* one, no reason to be banking anywhere other than DECU. Looking at the negative reviews, it's obvious they don't understand how a credit union or deposits work, don't let those reviews deter you.”
Open 24 hours
425 E 3rd St, Waterloo
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