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November 2023 by Jordan Hare
Community motors was great to work with on my purchase. Austin Ede was helpful and easy to work with! The finance dept was also very easy to work with as well!
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November 2023 by Holly Kuhrt
Not one to usually leave a review but I had a really great experience, so I needed to give credit. I called in to make an appointment for what we thought was leaking transmission fluid, turns out not so much and ended up spending more money than anticipated (not the fault of the dealership, just age and wear and tear on my vehicle). I talked to Sammy Buser originally. He was super pleasant, polite, and very customer-service focused which was a nice change from dealing with other service departments in the past. When I dropped my car off, I also dealt with Sam. Again, very courteous and nice to work with. My vehicle was there for 2 days, and he did a tremendous job of keeping myself and my husband updated on the progress. When I went to pick my car up yesterday, it was just after 5:30 and Sam had left for the day. The gentlemen up front were helpful but weren't quite sure about my total, etc. so they called Sam, and he came right back to the dealership to make sure I was taken care of properly. So shoutout to Community, but especially to Sammy B for making sure we had a great experience. We will be back for future service needs.
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November 2023 by Marta Sulentic
Very professional and helpful in all the questions that I had. They helped me with all paperwork, no pressure, and got me the best price.I would highly recommend.
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November 2023 by DIANE VAGTS
Everyone and everything deserves a 5 star rating. Mason had the truck for me and delightful McKenna, with her politeness, patience and friendliness, helped me every step of the way. Thank you Community Buick and GMC of Waterloo Iowa!
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October 2023 by Monica Harmon
I’ve been going to Community Motors for over ten years and they’ve been nothing but amazing to me! Jake is always friendly and positive. Andrew is the best service advisor I’ve ever worked with! He is so knowledgeable and informative, but also personable and very kind which makes all the difference. Ava and Liz are also so friendly and helpful! You can tell the staff cares and know that your vehicle is in great hands. Gotta love the free coffee, popcorn, and snacks while you wait! ??
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October 2023 by Randy Weber
I've bought countless new vehicles over my many years, but our sales person at Community Buick GMC was one of the best ever. MaKenna was very kind, honest, knowledgeable, genuine, and kept us well informed over the 5 months it took to finally receive our new Canyon Denali we ordered. It took a long time for GM to ship it, but it was worth the wait!
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October 2023 by Lynette Delagardelle
Having my Buick serviced at Community is always a relief to me, the staff is always kind, efficient, willing to explain more than once what the problems is and to have someone answer all of my concerns.That being said, I feel the makers of the Buick SUV's should consider that not every person who owns one of their vehicles lives and only drives on a paved road. Some of us live on gravel, or when driving on a paved road there may be debris that can be hit and cause a problem--such as I had a broken wire that worked the side detection system. The location of that wire was (I was told by the technician)is under the rear bumper and possibly a rock was kicked up-caused a hole into the area that housed the wires, the wire broke, was corroded, and there was water in the area. Well the extended warranty does not cover a problem such as that and I had a sizable service and parts fee to pay. Maybe consider designing vehicles so that may be less of a problem or not a problem at all. It is really frustrating to pay for an extended warranty and find it does not cover problems like this-should this even be a problem at all??????????
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September 2023 by Jeanne Rourke
McKenna was awesome to work with. She is very knowledgeable about both the GMC & Buick products. She was very patient with me as we searched for the right vehicle!
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September 2023 by Chad Doak
I had a wonderful experience. Ashley, my car salesman was awesome to deal with. I bought a new 2023 SLT cannot be more happy with it.
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September 2023 by Ken Hanson
Looked on the gmc website and found a few trucks that I wanted. I got ahold of all four dealers and talked with three of the four. All were contenders. Looked at two and this was the winner both the truck and the dealer. I'm now the owner of a new GMC Canyon.
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August 2023 by Richard Buntin
We had an issue on our way home from South Dakota. 600 miles from home the emissions system began shutting the truck down. Called the dealership, said we are trying to get to them and they said we get you in and would be watching for us. The problem was a broken wire which they repaired and had us on the road in under 2 hours. Great service and staff.
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August 2023 by Lynne Kipp
Really Great. Sean was very helpful and professional. Felt the deal was very good. Will come back again when we need another auto.
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July 2023 by Brandon DeMartino
Austyn was our salesman and was very kind courteous and knowledgeable. His communication was great and was a joy to work with throughout the process. I'm giving a 4 star rating because I didn't enjoy the man behind the curtain style of working with their finance managers. I would rate Austyn as 5 stars personally.
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July 2023 by Dan Heathcott
McKenna was awesome. She truly cares about the customer. The finance department was stellar. Best experience I've had when buying a vehicle.
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June 2023 by Roger Dorr
Had an awesome experience here. McKenna sold me a car and was one of the easiest and best sales experiences I have had in a long time. She was upfront about the price, and when I came in, there were no surprises, and I was in and out in an extremely short period of time. I big Kudos to this dealer for making this sales experience a great one!
