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June 2023 by Elaine Ernst
There have been mice in my unit and have destroyed several items by chewing through them, droppings and everything smells really bad. Management said it's in contract that they are not responsible. I have had another unit at a different storage facility for over 3 years now and have never had a problem at all.
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April 2023 by April Garcia
Easy to get to and not expensive to get a storage unit for storage.
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April 2023 by Ann Mougous
I think this is a great storage company, the front desk person was very polite.
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February 2023 by Alex Valer
Gate never work, this company only causes problems. Office never pick up the phone. Useless company, or even worse
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January 2023 by Tammy Salmons
The rates make it difficult to u them for storage
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December 2022 by Steve Raley
Don't like the pay by the 1st or your locked out policy ..she used to give us 7 days ...her rules are making us look else where to move our things to .
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October 2022 by TJ Jurries
Once I realized that the code was in "code" lol it worked out fine.
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October 2022 by Trent Jurries
If you read the code correctly you can get in. Lol
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September 2022 by Karen Dezotell
I have been a customer for 15 years and I love the staff as well as my unit knowing my stuff is protected. I feel like they are my family in Iowa lol.
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September 2022 by Denise Rosburg
I love the staff and unit. I have been a customer for 15+ years they feel like family now. I feel great knowing my unit is safe.
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June 2022 by Neil C.
I have had a unit with them for many years now. It was easy to get and the staff have all been friendly, professional, knowledgeable and very accommodating. When I no longer needed a large unit, it was a simple process to get into a smaller one. Since I am not currently residing in Waterloo, so being able to pay online saves me a lot of hassle. I have just recently closed out my unit here due to moving cross country, and that process was absolutely easy as well. I appreciate what they have done over the years.
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June 2022 by Deborah Fuller
I have not had a problem here at all.
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December 2021 by superrainbow989
Went to my unit and discovered mice urine and droppings all over my items. Mice had also chewed through some of my belongings and found dead mice in my unit. It was disgusting. I’m very upset about this.
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December 2021 by John Koleno
Mice had gotten into my unit and chewed multiple valuables. Swept and blew my unit out when I was done with the rent. Was supposed to receive a deposit back but claimed unit was still dirty. Sounds like a common issue for cattle to keep more of your money
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November 2021 by Amanda Harrington
Great staff and always clean place
