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July 2023 by Trinity Crisman
They sell lemon cars they dont tell you about any recalls your car may have had or any problems that may need to be looked at for a used car place you should be giving information bad or good about any car they WILL sell you a dangerous car and hound you for payments all while you cant use it cause its in the shop 0/10 never buy from here unless you want a driveway decoration
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April 2023 by Shameea Thomas
Would not recommend! Had to have my transmission replaced twice within 6 months, without a car for weeks at a time & the loaner car broke down on me also! Advised to speak with the service dept, wasn't offered a loaner car again & time frame of when work will be down is never correct so don't expect for them to be helpful to find out more info for you. Won't be getting a car from them again
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July 2022 by Alisha Fogle
We bought from Automotive edge in the past and had a wonderful experience. We returned in March of 2022 and were given a 2009 chevy traverse. It had the check engine light on but we were promised that it would be dealt with and taken care of. It is now June 16th, 2022 and we still have a check engine light on, with no plans with the shop to fix it. They refuse to do anything even giving us a loaner. The catalytic converter is clogging up to the point the vehicle isn't drivable and still, nothing is done. Only come here if you want a Lemon. They love to sweet talk and promise you the world only to rob you blind. They have lost all our trust and respect. Tried dealing with them on our own and now it is being handed off to our attorney for their negligence.
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July 2022 by Courtney Staudt
They will get you into a vehicle most likely with like 18% interest but no payments get reported for your actaul credit score to improve with a loan from them(duh they want to keep you stuck and come back again). Thank goodness my new vehicle loan is through an actual credit union and my score is now climbing up.
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June 2022 by Matthew Heffron
Beginning of March my wife and I got our second vehicle from these guys. They are all great not just salesmen but people. They will point you in any direction needed when you call them for anything and are always great about helping the best they can. For anyone complaining about this small item or this small item or this one went out of your vehicle a couple weeks or a month after purchasing, well I have news for you…. Thats normal wear and tear, if they were to replace every item in the car just incase so it doesn't go out after they sell it then it would be a brand new car ?♂️. People complaining about the higher interest rates, you do realize this is a buy hear pay hear dealership right? One of the only buy hear pay hear dealerships that HELP YOU build your credit back up. But anyways keep up the good work Automotive Edge team!
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April 2022 by Dakoda Barnett
The interest rate is unbelievable here an they are a terrible customer service ill never buy a thing from them ever agin an I wouldn't recommend anyone to this place!!!!!!
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February 2022 by The Reaper
Definitely won’t say I had a 5 star experience, I had issues with my vehicle a week after driving it off the lot. Seemed like more and more stuff keeps happening with it which is a little concerning for the amount they make you shell out for a vehicle in total. Only reason I did was because I needed something reliable. And the cars they sell you are reliable at least to a certain stand point but I definitely recommend if you consider shopping here you get whatever vehicle your looking at taken to a shop and inspected by your own mechanic. If they don’t let you that should be proof enough to look elsewhere. The cars they have are not top of the line but it is a used car dealership so you have to take with the good with the bad. Hope this has been helpful to anyone considering getting a vehicle here.
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October 2021 by Dominique Griffin
The salesmen are fantastic but the cars not so much I got a 2011 Volkswagen Jetta in August of 2020 I went into the shop with it almost every 2 months it was ridiculous. I took my vehicle in for an oil change and to get my headlights fixed within the next month my headlight sensor popped back on as well as my airbag light, traction light, and ABS brake light. The financial people can be snobby when your trying to do you best to catch up if you’ve missed a payment and sometimes won’t stop calling and bombing your phone even though you’ve told them multiple times when you’ll have money for them. All in all I probably won’t ever do car business here again.
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October 2021 by Avery Albertson
18.95 percent I was tricked In to, read the fine print, got a car for 21 thousand, thought it was 18,9500, turned out over 6 years I'd be payng 36000 for a 20000 dollar car, should be a criminal to take advantage of people in need of a car with just no credit , but I had a 700! They talk so nice, seem so friendly, but they just want your money bottom line.
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June 2021 by Jack Ass
Stoped on in for a van last week they wear very rude and pushy just like the other reviews say I don't recommended this place the place not very clean at all I drive van and have many things not okay with van I ask how much for van they say 13 k dollars I was like oh my van has 163 k miles my friends no good at 13 k dollar make no mistake my pushy friend I no come back to store again my pushy pushy pushy ....
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June 2021 by Jeff R.
Terrible pushy and after we said no they got mad and brought false claims over the phone about my kids they intailly called to ask how can we make this right I explained to them that we didn't want that car and why and he says I'm the general sales manager of the store how can we make it right I explained what went wrong he said well we did have u approved but not no more don't come hear okay cool dude we don't want it 200k mile car for ten grand bruh and u don't call a customer say how can we make it right and then go off about their kids that's not how u do this ! Stay away people ! Nice until u say no !
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January 2021 by Christy Pies
Did okay just wish I was heard more as a customer
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November 2020 by Stacie Lambert
Excellent service very nice prompt and im glad i made the choice to purchase my vehicle from there
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May 2020 by Rose Woodard
Overall a pretty great experience. Applied online and started providing information via email with Kyle. When we got to dealership we waited about 30 minutes and got approved. Then test drive a couple vehicles. Found the one we bought and really like. Very clean and nice car. Kyle and Cody were very friendly and worked with us.
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April 2020 by Cheyenne Harding
Highly recommend robert he was very friendly, patient and never pushed the car i bought on me! Definitely will be going back to get another car from him in the future!
