-
March 2024 by Valerie
I absolutely love this specific Wendy's location! I have been going to this location since 2005, & have yet to get a order that was wrong, or missing items! I often ask the kind & friendly manager there if he has a cot in back of the kitchen & moved his tv in from home, because he "literally is always there at the pick up window, checking every order before it goes out that window, making certain that every order is correct, hot, & is accurate himself! He is 100% accurate every time I've gone there which is sometimes two to three times a week since 2005! 100% accuracy in 14 years of frequent service!! You don't get that anywhere likely on the planet at any fast food place, except....Urbandale, IA Wendy's!!! Dude......You are the best!!! Thanks so very much for you're amazing & unheard of service!!!Vegetarian options: Great salads
-
March 2024 by Colleen LeFebvre
The bake potato was good. I wanted grilled chicken and the only way I could get it was if I ordered grilled chicken wrap. I believe they should have grilled chicken available the same as chicken nuggets; Only grilled chicken nuggets. It was good just didn’t want the wrap.
-
March 2024 by Jack Perman
Took 15 minutes for the cashier to get the two people in front of me who ordered in a quick manner once they were able to be served. Food was good.
-
March 2024 by John Doe
Not open in the
-
March 2024 by Brent Farlow
Super friendly staff. The register clerk let us use all our coupons in one transaction and two other staff members brought a free frosty and a free childrens book for our baby girl.
-
February 2024 by Elizabeth B
I was craving a frosty one evening, so I made an online order and drove 20 minutes through traffic to arrive at this Wendy's 40 minutes before they closed just for them to tell me that they were out of them. I never received a refund for already paying and showing up to get absolutely nothing. The employee did not try to help at all. Don't recommend this place.
-
February 2024 by Dorene Short
We used a "2 classic chicken sandwich small combo for $12" to night.The food was hot we used the drive thru. The chicken sandwich larger than I expected and the crisp pickles were a great surprise. We will be eating there again soon.
-
February 2024 by Torrie Wilson
Rude customer service the food wasn't delicious. Management was
-
February 2024 by Sarah
I know all places make batches or fries to have ready on hand, but them fries was refrigerator cold. Otherwise no
-
February 2024 by Ruth G
Went through the drive through. Ordered a sandwich, fries and a salad. Got the food and started to drive away. Decided to check the bags before I left. I got the salad and fries but no sandwich. Circled around the building, got into the drive through lane. I stopped briefly at the ordering spot but didn't get acknowledged. Drove up to the window. I told the man working at the window that I didn't get my sandwich. He looked back, grabbed a bag a handed it to me. He Never said sorry or anything.
-
February 2024 by Steve Hetherington
Wendy's Burgers, French Fries and Frostys are Great ? Wendy's is my favorite ? Fast Food Restaurant. Can't go wrong at Wendys.
-
December 2023 by PHIL Roberts
I am pleased with the food and service that Wendy's offers...their food is always hot and nicely prepared...always greeted with a smile..good customer focus..
-
November 2023 by Matthew Smith
Updated Oct 2023It's been perfectly fine lately, no complains about the food. Like most places, its overpriced. At least it tastes good, though.----------Inconsistent food quality. I had their promotional buffalo chicken sandwich twice this week, and they were totally different from each other. The first time, the chicken patty was slathered in sauce, the second time it hardly had any sauce, and they added lettuce and tomato. The fries are hit or miss, and it doesnt seem to matter what time of day you go.I know it's just a fast food joint, but I think it's reasonable to expect to get the same thing each time you order it.
-
October 2023 by Elexie Shogren
The old man with the pot belly and gray hair literally had me trespassed because earlier BEFORE HE ARRIVED, one of the ladies had a hair in my food. He wouldn’t remake it so I asked for a refund. He gave me 5$ but I returned the entire order back to him after that and he just kept giving me 5$ at a time and trying to make it a problem so I’d get frustrated.. so he ends up calling the police because he won’t give me the rest of my money and I got trespassed because of that. Ridiculous.
-
October 2023 by Mike Nicewarner
The food is suffering. The chili used to be very good, but now it is bland. The chicken sandwich was dry. The only good thing we found was the new pumpkin frosty.
