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June 2024 by Chase Krugler
Better luck beating your head against a wall. Then trying to talk to someone that actually works there on the phone.
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June 2024 by Cascoo N (Cascoo 1001)
Nice. Smiling. Clean. Professional
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May 2024 by Victor Santos
Their notice says that the USPS lady tried to deliver our package on two occasions. However, our Ring camera shows no one knocked on our door.
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May 2024 by Calvin Conley
I’ve been here a dozen times and the staff is always helpful, even if they’re busy with a line of customers
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May 2024 by Justin Goes
I get my neighbors mail and they mail a package for me to someone else and won’t give me the time of day to help me find it.
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April 2024 by Claudia Tamay
Literally tried to set up picture and passport application with Melissa. She said hold on and put me on hold, then proceeded to hang up on me. I called and called and it rang and rang a bunch of time and NO ONE picked up to help me. Do yourself a favor and don’t come here for your passport needs.
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April 2024 by Steve Glas
I live in a development with a group mailbox. I get the daily notification from the USPS on my mail delivery. I had vital tax forms that show their delivered. Never received them in my mailbox. One of my neighbors gratefully brought them out of my house so I can get my tax return filed in time. The Urbandale postal service sucks.
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March 2024 by Holly Vanorny
If there is a line, they work through it quickly and with a smile on their faces. Everyone I have dealt with there has been extremely nice and helpful.
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February 2024 by Jennifer
I get it, I also work for the government…very thankless jobs. BUT if you work with the public, the least you can do is smile…fake it til you make it. No need to scowl like you literally hate everyone. The employee that just scanned my packages, she barely looked at me, glowered the entire time and then couldn’t even bother making eye contact when handing me a receipt. I work Saturday’s as well for my part-time job, get over yourself. NOT impressed.
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February 2024 by Nina Pack
Too everyone complaining about their delivery of mail. As someone who has a direct relative that works for USPS, it is NOT the carrier's fault for the way the system is set up. The USPS is an antiquated system and needs a major overhaul. The carriers are great, hardworking people and work extremely long hours. You can see them driving around the neighborhoods sometime at 8-9:00pm. Believe me when I say, they are overworked because of how the system is run by upper management and Post Master. Be kind to your carriers please. They are just the messenger.
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December 2023 by Brooke Frana
The last 2 tellers were extremely nice and helpful.
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December 2023 by Kin Ga
Terrible management.
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December 2023 by Kay Kay
The worst post office in the area. They keep delivering mail to the wrong address all the time. At least once a week I get somebody else's mails. No point complaining as they will just shrug it of. Also for all small ecommerce businesses avoid this location at all cost as they will put you out of business. It's sad that there is just nothing that can be done about their terrible level of service. They act like they work for free however prices are getting higher every year.
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December 2023 by Laveliq us
Feels pointless to write this review as nothing is going to change but this place is absolutely the worst and has the worst and rudest workers. Manager is rude and unprofessional and should be fired. Mail service is a disgrace.
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September 2023 by Yunus Qaderi
I have changed my address by filling form give it to them, they haven't changed my address I do not receive any mailing to my new address.
