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November 2023 by Gabbie Ruggiero
Mario was very knowledgeable and helped me even though I’m no longer a US Cellular customer. I wish I would have met him sooner! Plus, I didn’t have to wait—I used to go to the Merle Hay location and would wait minimum 20 minutes, and today the line was four people deep at that location…happy I came here.
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November 2023 by Jeff N
Mario was such a fun person to work with as we switched our service provider and got new phones. Went over a number of options and made sure to hit us with all possible variables to make sure we got the right plans to fit our needs. On top of being an A+ technical rep, his positive vibe and fun personality (along with everyone else’s in the store) made the whole experience very enjoyable. We look forward to continuing our business with US Cellular and will specifically seek out Mario at any of our future trips.
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November 2023 by Amanda Rush
Romell was great! I didn’t have to wait too long to be helped and once he was able to help me he was very efficient in getting me a new phone!
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November 2023 by James Dahlke
Damonte at the Urbandale store was very helpful with our phone issue today. Great communication and follow up. We have been a customer for many years!
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September 2023 by Vicki Breckenridge
Yesterday I went to the Urbandale UScellular store. With the incredible service and knowledge by Romelle, I got my new Samsung S23 and a great plan that didn't break the bank like Verizon was going to do. UScellular sets up a phone for free. Verizon was going to charge us $40 for each phone we were going to switch. I also learned how to get service in Mexico!! Thank you UScellular and Romelle!!
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September 2023 by Sophia Garcia
He was confident, very thorough and extremely patient! I would say he’s one of the best workers in that store and he deserves a lot more than what he gets!! Please give this man a raise or some sort of re-incompensation for his great customer service skills. If he gets this message please let him know he DESERVES A BOP IT TOY. (Unopened)
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September 2023 by TIMOTHY HUCKABY
This young man was very knowledgeable, informative and easy to work with. I'd recommend him to anyone needing a new phone.
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September 2023 by Michelle Haroldson
Dymonte & Mario were awesome! I will only go to the Urbandale location. They were super helpful and friendly unlike the corporate location on Valley West Drive. I have & will only refer my friends & clients to the Urbandale location. Thanks again to Dymonte & Mario!
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September 2023 by Jackson Sawyer
Took way more time than I deserved and they helped me choose the Fold and didn’t force anything. My Store Fo LIFE. He needs a raise
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July 2023 by Addy Palmer
Romell was so helpful and easy to work with! I appreciated his assistance and expertise!
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June 2023 by michael smith
Romell is always energetic, welcoming and very knowledgeable. He has a very high command of his products and how to steer customers to good decisions.
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June 2023 by Linda Rose
Easy to work with, big smile, very patient. My daughter referred me to Mario and he didn't disappoint. Thank you Mario for making our visit pleasant God bless you.
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April 2023 by Grant Peterson
Connor was the BEST tech we have ever worked with! Came in to trade-in two new iPhones and add an iPad to the account. Connor knew his craft better than most, and went above and beyond to get us in and out quickly! I highly recommend US Cellular and, especially working with Connor at their store on 100th Street in Urbandale!
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April 2023 by Eric Tolle
The service I received was the best I've found at any cellular company. It's clear that they care about their customers. They're highly knowledgeable and friendly!
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January 2023 by C. Deanne Rowe
We had to wait but we’re treated wonderfully. Your team made it pleasant.