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March 2024 by Kate Schaller
Professional and took good care of my fingers and toes. ????Services: Foot massages
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March 2024 by Leann
I walked in at 10:30 this morning with the intent to get my current set of dip nails removed. As I walked in I noticed that while they had a decent amount staff and some clients they were not near as busy as I assumed they’d be for a Sunday. There was ONE person sitting waiting. One.The guy didn’t greet me. He just asked what I needed. I told him I wanted to get my current set off. He shook his head no and told me they were busy and they didn’t have time to help me. I started to ask how long and he said no and shook his head again repeating that they didn’t have time and were busy.I told him I’d go someplace else. He said yeah do that.I’ve been to this place before and had good service. Today was anything but that. Either I was profiled when I walked in and judged not good enough to serve OR they didn’t value the $ amount of the business I was giving them. Either way you look at, it was a lousy experience and I wouldn’t recommend waiting your time going here.Judging by the reviews I’m reading all over this Google thread they should be more concerned with figuring out how they’ll keep this business going. Terrible service will close a business and it looks like they are well on the way.I won’t be back.
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March 2024 by Kim Davis
Everyone is so nice and accommodating.Only place I will go!
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March 2024 by Kirsten St. Clair
Nice staff and very knowledgeable and nice to clients
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January 2024 by Angie Reese-Hueser
Alex is the best. My nails always look fabulous!
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January 2024 by Laura Conway
Best nail place ever! Tammy is superb!! Love my nails each time I go!! Thank you!!
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January 2024 by Laura Miller
My favorite place to get a pedi! Every time I come to Des Moines, this is on my list of stops!
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January 2024 by Melissa Howard
Quick and clean!Service: Manicure
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December 2023 by Brenda Adli
The nicest pplService: Pedicure
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December 2023 by Rita Fredericks
Great service! Mani and Pedi were done very well. Comfortable and clean environment.
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December 2023 by sheila bertelsen
Great place! Been going there for years and always great people to work with.
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December 2023 by Sandi Guely
I love this place. Everyone is wonderful especially Harry!!! Very thoughtful and fun.Services: Polish removal
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October 2023 by Jamie Boughner
My friend and I went this salon in the recommendation of a coworker. From the start something felt off. Picking colors, I was told twice that the color was not available. Then we went to sit and we were told that we couldn't sit near each other, but instead we were 4 rows apart.My nail person kept asking the same question and ignoring my answers. She hit my skin with the Dremel tool, twice! When I told her it hurt, she rolled her eyes. Then she squeezed a finger that had a paper cut. Again, I told her that it hurt and showed her why. She stopped and flipped my hands over and over, then (with a snotty tone) asked if I have any more places that will make me complain. As you can see in the pictures, she did not take any special care in doing the filing or sanding. These were supposed to be shiny but instead they are very dull and the color is extremely uneven.My friend asked if her person would trim a hangnail. He made a face, but agreed. She asked if he could do her cuticles too. His response was to tell her that he really didn't want to because she was "just too picky". Her nails are gapped so bad that they look like they already have a week's worth of growth.Overall, absolutely awful experience and we will never return.
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October 2023 by Haley Bohlmann
Used to love this place but during my pedicure this last time my 2nd toe starting hurting. I mentioned it and was ignored. I couldn’t see where anything had happened. Today I noticed a scab and realized that she cut my cuticle and tried to hide it by not saying anything/ acting like she couldn’t understand me. I will not be back.
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October 2023 by Attitudz Stahl
I've been going to Cindy for 20 yrs & have always had a good experience! The one time I can remember, this lady cut me so bad that it took my hands a long time to heal, but they got rid of her. If you have a bad experience, tell them & they'll make it right or ask for someone you know is good. I can only recommend the ladies I've been to who are Cindy (owner), Tammy, Kim & Trang (never been to her). I send ALOT of people there! ?Service: Acrylic nails
