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October 2023 by Frederick Hartman
I had the greatest service from Randy and the rest of his team at Tom’s. I was greeted with the biggest smile as soon as I walked in and they got me through the whole process very quick and throughly. They left me with zero question that I got a car that’s going to last me, at a great price! I’m so glad I made the decision to buy a car here, very awesome people!
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October 2023 by Brittany Josephine
Randy Crabb was amazing! He was very helpful, friendly, and made me feel comfortable while I was at this lot. If the employees of Tom's are all like Randy, then I will 100% be back for my next purchase.
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October 2023 by Andrew Stevens
Had the vehicle for under 2 months. Already had to replace the alternator and now I have to redo my spark plugs. Totally trustworthy salesmen. Will never tell anyone to come here or return here.
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September 2023 by Julie Thatcher
I purchased a car from Tom's Auto West at the end of July 2023. The salesman that assisted me was Joe and he was fantastic! I absolutely hate car shopping and all that comes with getting a new car, but his smile and humor put me at ease. He also has great taste in shoes ;). He answered all my questions and went above and beyond to help me feel comfortable. Even days after purchasing my car he answered some questions that arose. Joe didn't make me feel like I was just another sale for him, it felt an actual personal connection. If you're in need of a car, check out Tom's Auto West and ask for Joe. Don't forget to look for his shoes. PS. I LOVE my car from them!
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August 2023 by Alex Economos
For anyone looking to get a buy a used car, Tom's on Merle hay should be the first place they look. I am a college student looking for a reasonably priced car with my dad, and I went to a lot of used car dealerships in the area. Toms was hands down the best experience. I was able to go to Tom's, test drive a car, and leave that same day only a couple hours later in my new car. The process was stress-free and WAY quicker than I thought it was going to be. The three gentlemen I talked to were Andrew, Collan, and Joe and all three of them treated my dad and I with genuine respect and appreciation. They care about doing right by their customer and I really appreciated that. My brother is in the market for a new car as well and my first recommendation will be to go to Tom's.
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August 2023 by Michael Burg
What a great car buying experience. This is my third time purchasing a vehicle from Tom's Auto Group and I can't be more pleased with them. The staff is amazing at all their locations and their car selection is great. Andrew at Tom's West made the process easy and I appreciate his prompt attention. A great shout out to Bryan and Shane at Tom's East, too. Like I said, they are ALL wonderful to work with. I'll be speaking good things about them when I talk about my new (used) vehicle. Until next time, THANKS A MILLION!
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August 2023 by Jenessa Lock
Adam and Collan were great to work with when buying a car for my son. I’m not a car person so I’m not a fan of car shopping. But they made it super enjoyable . I didn’t feel any pressure at all! We were at the Meryl hay location and for sure will be back for the next vehicle.
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July 2023 by A.B. Finger
Collan was very helpful. I was looking at a car that was on their other site. He showed me all the info on it and then showed me the one on their site. After agreeing on the car he quickly found me financing. Overall I was pleasantly pleased with Tom's Auto.
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July 2023 by Suzy moffitt
The whole buying process was super simple, and Collan was awesome to work with! The gentleman in the business office was super friendly, too! He helped me get a better rate on my vehicle. They have a nice selection, too! Check them out!
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July 2023 by Brynn Stroup
We’ve visited 3 times now to look at a few cars. Each time we were met with a new salesmen. Every single time we were met with EXCEPTIONAL customer service. Every car was incredibly clean, the salesmen were open and honest. Genuinely good people here. Stellar place 10/10 recommend. We’ll be back when my son is ready for his first car.
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June 2023 by Benjamin Brown
Today was my first time financing a vehicle, and Collan made the process easy and straightforward! We were able to look around the lot and test drive the vehicle without being pressured to purchase! Adam was very helpful completing the deal and explaining all of the terms. 10/10 would recommend!
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June 2023 by Jonathan Albi
Tom's ROCKS! Tom's has an excellent inventory of used vehicles to choose from. And a range of prices that should allow for a fit with most budgets.Collan Murray was my salesman and he is a superstar! He was polite, professional, honest, and very gracious during my entire car buying process. He even encouraged me to take the vehicle I was test driving to a car shop, DURING MY TEST DRIVE, to have the vehicle checked. So I did!And I love my new Jeep Liberty!Tom' is LEGIT!Thank you Tom's Auto Sales!!
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June 2023 by Owayne Stone
Tom's team is a great group of guys, especially the persons I worked with when I purchased my vehicle, which I am very pleased with. The automotive industry needs more dealerships like Tom's. Andrew Fisher and Rich Taylor, please continue your good work.
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May 2023 by Jennifer Betzer
Refreshingly pleasant car buying experience! Randy was a huge help, as we were traveling over 2 hours to hopefully purchase a van for our family. He was very helpful over the phone and gave the vehicle a "once over" answering specific questions for us before we made the drive. Thank you Randy! (And the rest of the crew!) Very happy with our purchase and experience.
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May 2023 by rocco jones
Bought a chevy truck and had a small problem and they worked with me and got it fixed. Top notch sales team! I'll go back again!
