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February 2024 by Ryan Dueker
Keyvin and Eddie helped me out today when I came in looking for Cataclean. Very kind employees. Greeted me immediately when I walked in. I was also returned a part that I bought back in November and I was able to get my money back. Great store, highly recommend
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February 2024 by Tess Scatino
There was a manager named Keyvin that really went above and beyond with customer service. He was so positive and ordered my part. The part arrived the exact day he told me it would. He made sure nothing was broken on it and took my payment when the part was received. Good experience. Lots of laughs. Thank you!
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November 2023 by Eric Dickinson
I asked for help changing 3 windshield wipers and in less than 10 minutes the job was done.
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September 2023 by Lindsey Houchin
Went for the diagnostic test. Told me my alternator was bad. I have extended warranty. Went to repair shop where they advised me nothing was wrong on their test. I went to check my battery life for context.
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July 2023 by scott hampe
I really wanna give a shout out to the store manager Season Ford! I stopped at one of the other O’Reilly stores and didn’t get a lot of help but when I went to the Urbandale store and Season greeted me. This lady went way above and beyond what I would expect anyone to do not alone a manager. I was having trouble with my trailer lights on my FJ and literally this lady got underneath my vehicle cut the wires splice new wires, hooked it up and got me on the road. She was friendly she was courteous she was kind she was awesome! I am still blown away what this manager would do to help a customer is dire need ! I am a lifelong customer of the store and of Season as long as she is there. Again thank you!
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May 2023 by Place Runner
Great store I love coming here slow quiet store but always good people
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May 2023 by Shy
So helpful! Had a headlight out, went in for a bulb, they came out and changed the headlight for us in like 2 minutes, saved us so much time!!!!
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February 2023 by Antony H
Great staff! Fair prices!
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September 2022 by Connor the Music Guru
Went there 45 minutes after their opening time, only to find the 'Open' sign lit up, but the door was locked, and there was nobody inside. No answer when I called either, and I was not the only person waiting to enter.
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September 2022 by Shelby Klein
I just really wanna say just how amazing Tasha and Zech were. I recently moved from texas and every experience Iv ever had at an O’Reillys has been bad until today! Today they both listened to my concerns gave me all the information for my check engine light codes and broke down what they mean for me and looked them up I greatly appreciated their kindness and help today!
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April 2022 by Stacia Tapken
Manager didn't have a clue about anything automotive.
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April 2022 by Brandy Doyle Richardson
Great place very friendly I returned 2 batteries and they had no problem doing so even though it said I already returned them. Thank you
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April 2022 by Matt Wheeler
Fast, friendly service. Hard to find car part then check out this place.
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March 2022 by Ra Ns (ابو يوسف)
Good parking. Good employees. Smiling. Helping. Clean place.
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December 2021 by Doreena Cardenas
This place for what I needed and the right part then the other places.
