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November 2023 by Benjamin Allen
A wonderful experience as always!I went in for my routine hearing aid check-up and was in and out quickly and efficiently with every query answered. The next day I unfortunately had an issue where one of my hearing aids was not picking up sound. I called in to let them know and I was worked into their busy schedule within 20 minutes. The issue was fixed and was back to hearing properly again. I'm always treated like family their and find myself excited to go to my next appointment each time I go! I would recommend them to anyone!
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November 2023 by Tonya T.
I have enjoyed better hearing and social interactions since acquiring my hearing aids a couple of years ago through Miracle Ear in Urbandale, Iowa. Julie has been a cheerful and helpful presence in the office. I met Anna during my last visit, and she has already offered good suggestions moving forward. I can heartily recommend the product and great staff!
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November 2023 by Emma's Mom
Brought my aunt here and she had a wonderful experience. Julie took good care of her and made sure all her needs were met. She's a very satisfied customer! THANKS JULIE your awesome!!
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November 2023 by Mary Ann Whiton
Anna and Julie are fantastic!Any time I've had a problem they are quick to respond and take care of the problem.
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November 2023 by Paula Gilliland
Absolutely a great hearing experience. Comfortable office, knowledgeable representatives, and amazing hearing aids.
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November 2023 by Kathy Tompkins
Anna is very personalable and has been helpful during my experience with my hearing loss.
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November 2023 by Jessica Swain
Great experience! Luv julie! Highly recommend!!
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November 2023 by James Burdett
Friendly staff
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November 2023 by Deb Davidson
I am incredibly happy that I went to Miracle Ear in Urbandale after being diagnosed with labrynthitis in my right ear. It affected the hearing in my right ear significantly. Anna is terrific, professional, friendly and top notch. She found that the hearing in my left ear had naturally decreased. I now have two excellent hearing aids. I'm so happy to be able to hear in my right ear again! Anytime I have a concern or issue, Julie gets me in quickly. Anna always corrects the issue.
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November 2023 by Judith Stephens-Wilson
These people are the best and here’s why…1) They are extremely competent and knowledgeable. They know their business. I purchased my hearing aids from them, and when I take them in for a checkup, they ALWAYS know what to do to troubleshoot. My hearing aids have worked perfectly, but occasionally I need to take them in for something minor, and I always walk out with them better than ever! Pure genius! 2). Their receptionist, Julie, is wonderful. She is so accommodating to get me appointments, so caring, and not only professional, but she has a delightful sense of humor which goes a long way with me. 3) I really gave them a run for their money in my appointments. My husband had suddenly passed away about 2 months before my 1st appointment. I hope that none of you have ever grieved the death of a loved one, but if you have, you know that grief pretty much just takes charge of your whole body, and your mind is just along for the ride. I swear to you that for my 1st four appointments, when I went into their office, I absolutely started crying and blubbering for the whole time. Why? I don’t know, I just did. They were so kind and sympathetic as they worked with me…I don’t know how they put up with me. Now if you find a business that can handle that absurd situation professionally and kindly, and competently, you’ve got a winner. I got my hearing aids, they work very, very well and help me hear so much better. This Miracle Ear office should not only win a trophy for “Best Hearing Aid Office,” but probably an Academy Award for how well they they worked with me. Even though I gave them a run for their money, that never ever got in their way of providing professional and quality service for me for over 1 1/2 years. Buying hearing aids is stressful and somewhat expensive, but they handled the whole process with aplomb and skill. Do yourself a favor. Make an appointment at the Urbandale Miracle Ear office, and get the best experience of purchasing your hearing aids ever. You’ll never regret it. JSW
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November 2023 by Meg Husen
I've had an excellent experience with Miracle Ear in Urbandale! They take the time to listen to questions and make sure you're happy and comfortable with your hearing aids. The staff has always been courteous and professional
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November 2023 by DeArra Foster
I have been to other hearing centers and Miracle Ear Urbandale has more than met my needs. From being greeted at the door like a valued customer to the very professional technicians. I have truly gotten my money’s worth.
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November 2023 by Kathy Cox
From Day 1 when I initially went it, everyone has been wonderful. They have helped me learn out to wear the hearing aids and are always there if I have questions. I would highly recommend.
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October 2023 by Kathy C.
Anna is awesome and is always ready to help me. Julie the office manager is great too. Highly recommend them. Kathy Cox
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October 2023 by Michelle Knutson
Great service. Very nice people to help with all my needs.
