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May 2024 by Tony
Hit or miss on quality. Hard dried bread. 2-1/2 thin tomatoes. Maybe 3 thin slices turkey. Minimal lettuce. Wife’s sandwich a little better. There are better sandwich options for $17.00.
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April 2024 by Bret Andorf
I have no issue with the food. It's consistently good. What I find frustrating at the Urbandale location is that four times now I've ordered my sandwich online and when I arrive at the restaurant 20-30 minutes later, they haven't even started on my sandwich. What happened to freaky fast? There's something crazy about being able to get a pizza at Domino's quicker than a cold meat sandwich at Jimmy John's.
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November 2023 by Anna M
Seriously, onions added to a wrap that doesn't call for it. Gross. Don't take liberties on my lunch guys.Edit: I called the store and they were able to offer me a credit for the goof up.
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September 2023 by Whitey Stange
Love their bread & sandwiches!!! So fresh & tasty! We get the #9 cut in two & split it. Plenty for both of us. Rewards program is good too.
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June 2023 by Andrew Colosky
Great food and almost always fast.
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May 2023 by Diann Egeland
Worst sandwich ever. The bread was burnt and dried out. Hardly any meat on our sandwiches. ☹️. Went back to the restaurant and talked to the manager. He was very apologetic and was willing to make things right. We will give this JJ's another chance. ?
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May 2023 by Alex Ortiz
It's Jimmy John's straight fire
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March 2023 by Gabriel Hintzsche
Have had multiple issues with quality control from this location. Usually ask for east hot peppers, which should be 3-4 and I will end up with 6-8 or more on my sandwich. Tonight I ordered a slim 5 and received a slim 1 with the rest of my order correct. Called and asked for a replacement sandwich, employee said it could be a while since they had other deliveries, which was understandable. 40 minutes later, an unmarked car showed up, tossed the sandwich in the door, and someone ran back outside and sped off. Sandwich was correct this time, but the attitude of the nighttime delivery drivers needs to be adjusted.
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January 2023 by Kat R
Best sandwiches ever! Always super fast we got our order delivered in less than 10 minutes today and they’ve never messed up an order. Plus my cat loves the bags ❤️
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January 2023 by Emily R
Best sandwiches ever! Always super fast we got our order delivered in less than 10 minutes today and they’ve never messed up an order. Plus my cat loves the bags ❤️
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December 2022 by Lord Ayers
Love the full size gargantuan
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November 2022 by Joe Kelderman
Love the full size gargantuan sandwich
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September 2022 by mac driver
Everything I go to the drive thru and order my sandwich with no mayo or mustard. It still comes with it. I only get 30 for lunch and by the time u take it back in and wait in line again. Who needs lunch. Wth.
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August 2022 by Toni M.
Ordered a No 2, clearly said as an Unwich, with added onions at the drive thru menu. Much to my surprise, when I arrived home to find that it was on regular bread, not wrapped in lettuce and if there were any onions on it I could not find them. Sandwich tasted okay - just clearly not what I wanted.
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July 2022 by Andrew Gafford
Slowest service. Not so freaky fast. Been waiting over an hour and a half and still dont have my sandwhich.
