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April 2024 by Sean Burton
I stopped in this afternoon and had a wonderful experience at this location (1st time at this location). Online check in made for a fast and efficient arrival. Tricia was a wonderful stylist. She was personable and listened to my input while giving her own input as well. I would highly recommend her and will 100% return.
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March 2024 by Jackie
Went in for a haircut and the guy working was really snippy and rude to multiple people while i was waiting. I had over a 30 minute wait which isn't a big deal as the gals here do a great job and i like the older lady with spiky hair, but that guy working makes me rate this place so low. When you work in customer service you shouldn't be so rude to the people who come in
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January 2024 by Nima Vedd
My husband took my son for a haircut. All my son's back got chunky, and his backline was wavy. When my son complained about the horrible haircut, she didn't accept her fault.
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January 2024 by Dawn Parizek
Husband went in for a last minute haircut as his regular stylist is on vacation.HORRIBLE customer service. Rude. Disrespectful. Would NOT recommend. Male stylist whose name began with a J was impatient, and ended up not even really cutting my husbands hair and the "cut" he gave him was horrendous. Uneven at the back and left a gouge in one area. See photo below. I get it if you're having a bad day, we all have them. But if you are working in a customer service based industry, you need to find a way to work through it without taking it out on your customers.
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January 2024 by Russell Dobbins
Fair price for a fair cut.
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January 2024 by Jim L. (Jims Digging History)
Checked in online, was told 38 minutes. 50 minutes later after no text I showed up there and as I was walking in the door the guy asks me if i checked in, i said yes, about 50 minutes ago, but didn't get a text to come. He said "that's because there are still 4 people ahead of you, and that was why I didn't get the text". I told the Caucasian male that was cutting hair to go ahead and cancel it. He snapped "you can do it yourself online". Rude.
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December 2023 by efra Vásquez
I really had a bad experience at this location. Since I walked in the lady had a bad attitude and she did not cut my hair like other location does. She cut my hair like in 10 mins and she didn’t even try to clean or blow the lose hair. It was just horrible experience and I didn’t feel welcomed since I walked in. Also I didn’t make a big deal about bc my daughter was with me. She didn’t even do the trimming which normally every hair salon does.
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December 2023 by Jimmy McDowell
Great app, haircut, friendly service thank you
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November 2023 by Vikings Fan
Great haircut for free in appreciation for my military service. Thank you Great Clips for such an awesome gesture and recognition for all US Veterans!
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November 2023 by Walter Mejias
I'm new to Waukee, and I say I've been there 3 times to get my hair cut. The treatment and service has been excellent, thank you
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October 2023 by Brooklyn Kons
The older lady working today cut my hair and she did not do a good job on the bangs, to the point I had to go to another salon to get them fixed (The worker was not happy to see what she did with them). She cut way to far into the sides of my hair and did not texturing to them. In addition when the bangs fully dried after the haircut they went above my eyebrows. This is a horrible time for me to get a bad haircut especially since I am going on vacation tomorrow. She also made some rude comments about my hair being uneven asking if I had cut it at home, which I did not. The last time I had my hair cut was at that location. Overall I was not impressed at all with this haircut and everyone who saw it said it was horrible.
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July 2023 by Mohan K
Two weeks back , I went for a haircutThere was a person named “Jason or Janson”He was so impatient and rude and was unable to listen to , what customers want to say..!!!I felt like he’s showing some kind of racism towards me and other customers tooThis was the worst experience everHope you resolves it very soon..!!
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July 2023 by Megan Smith
My 11yr old son had his haircut by Shawn. She helped fix what a previous (very expensive) barber had done. She talked through the steps & even called me back to show me the progress/plan & confirm he & I liked it. It looks awesome & we will be back to have her cut his hair again & again!Service: Kids' cuts
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July 2023 by Jackson S
Charlotte was amazing. She was nice the whole time and the haircut looked great. Awesome conversation too.
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July 2023 by Renee Ellerbroek
Charlotte was amazing! And the random acts of kindness gentleman made my day!
