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August 2024 by Jeff J
Very poor experience at the Waukee location. Original estimate included new parts, final result was reconditioned parts. Zero communication throughout the process, then we had to fight with them regarding insurance payments that had already been issued and communicated to them by the insurance company. In summary, you get whatever they feel like doing and it won't necessarily align with what was quoted. I would actually recommend marking your parts to be sure they were replaced. Avoid this business.
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August 2024 by Kerry Rutherford
Graham Collision’s attention to detail and pride in ensuring their customers satisfaction is priority one made our experience exceed our expectations!
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August 2024 by Whitney Overton
Won’t take my vehicles any other place for body work repairs!
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August 2024 by Jen E
Very friendly and professional staff from start to finish. I received daily text updates about the status and progression of my car repair. They also complementary cleaned out the inside before it was returned to me!
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August 2024 by Jennifer L. Rozevink
I took my truck in to get fixed and they only halfway fixed it and we're going to leave scratches on it. I took my truck back in to get it reworked and they fix the scratches underneath my hood but then they purposely scratched my back doors and made it look like door dings on the back of my truck! which were never there!!! I would never take a vehicle to this place to get it fixed because they are vindictive and they purposely scratched my truck to try and get me back for having to fix my truck!! You should be ashamed of yourselves!!!
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August 2024 by Merek Budinich
I hate surveys, don't ask me to fill one out!
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August 2024 by Bryan Freund
Great experience from start to finish!
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August 2024 by Nick Coffelt
Top notch organization. Professional and responsive. Once they got into my vehicle they found more damage than expected. This was going to delay the repair time and impact my vacation. Jay and the team overnighted parts, worked late, and got my truck back a day before I was to leave. Saved our family vacation and did an amazing job too. Thank you so much.
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August 2024 by shad cooper
Great service always friendly.
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August 2024 by Bethany Fleming
Great job - thank you!!
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August 2024 by Madeline and Isaac Glidewell
Graham Collision did an excellent job fixing our car after a small accident. We would recommend them to others.
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August 2024 by Renea Kestel
They did a great job fixing my Maverick after a deer jumped out in front of me! Great communication!
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August 2024 by Hannah Nichols
Very easy to work with. Graham is a preferred repair shop for State Farm. All I had to do was drop my car off.
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August 2024 by june mcclish
Professional..easy to work with..great work
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July 2024 by Carol Stratemeyer
The car repair was handled promptly and with good communication prior to and during the process. The repair work makes the car look good as new!
