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November 2023 by Dave Grassel
Had an emergency tire repair passing through town. These guys were friendly and had us on our way in less than 10 mins!!! Rare find!! Awesome place!
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October 2023 by Tyler Shetler
Initially, I was excited by the reviews and commercial advertisement that this auto service center would be exceptional. While I was waiting for my vehicle to be repaired for a check engine light, there were a few people disgruntled about their own vehicles. Had me concerned a little bit. Until the tech did their diagnostic and came out and explained the problem to me and told me they could fix it. Then they recommended spark plugs and a tune up. They were up front about the final cost and I agreed. My vehicle was close to 90K in miles and it was probably that time for a tune-up it's never had. A couple hours went by and my vehicle was ready. Perfect! Picked up the vehicle and checked out. Was so excited that my vehicle was fixed, I ignored minor details. The final one page sheet for the work they did on the vehicle has parts and labor in mixed categories that's questionable. There is no mention they performed a tune-up and what that entails. I had a leak in a tire that wasn't properly inspected. My engine has a ticking noise that is still prevalent and no mention of it. I would have assumed someone would have questioned that during the $150 diagnostic or tune-up. I was wrong. I rated 1-star between the cost and the fact I don't have a desire to come back. I got side tracked with decent customer service and the fact they fixed my vehicle that I lost sight of looking over the details.
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October 2023 by Hannah R.
I’ve been bringing my car to this Freedom Tire for years. They are always incredibly helpful and honest! They managed to squeeze me in after having to drop my car off after hours without an appointment. I wouldn’t want to take my car anywhere else because I know I always receive quality service!
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October 2023 by shannon hubbell
I had a great experience at Freedom Tire on Hickman. Gage was my technician and he did an awesome job assisting me with a tire issue. He took care of the problem swiftly and sent me on my way!
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October 2023 by Carrie M.
GREAT customer service all around!! they are fast, friendly and knowledgeable. i have been going here for years too!
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August 2023 by Michelle Barbour
First visit at this location in Urbandale (friend referred me). Great service getting my car in and out quickly (and they were very busy) for an oil change and tire rotation! Very professional and friendly customer service and details relayed to me regarding my serviced vehicle. 10/10 for sure! I'll be back. Thanks to Keith for all your care.
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August 2023 by Alexis Ellis
Wow! This is the second time my car has been serviced here and I have to say 10/10 I do recommend! From the polite and educated staff to the top tier work I've experienced you can't go wrong with the service here! What are you waiting for?? Stop in!!! ??
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August 2023 by Jim H.
Took my truck in to put on new tires. Came out with deep scratches on the wheels. Their manager Tom Signs, refused to give me his business card and was very rude. I explained that I had the truck detailed only 4 days prior and there was NO DAMAGE at that time. I have $2200 worth of damage to my wheels and they will do nothing for me. I agree with the other post that says they are the Absolute Worst. My recommendation is DO NOT you vehicle here and I have 35 years experience in the auto industry. Tom Signs treated me like I was stupid, evidently because I am old. As a disabled veteran I am appalled at the treatment I received.
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August 2023 by Dave Johnson
Needed to fill a hole in our tire quickly before we left on vacation and came here because of a friend referral. Was not disappointed, they bent over backwards to help us out and did so in such a friendly fashion. Extremely friendly, honest, and hard-working. All things that seem hard to find these days. Will not be going anywhere but here for our future needs.
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August 2023 by Donna Danner
Blake was able to squeeze me in right before close as I got two nails stuck in my tire and got a flat. I appreciate the quick response and great care!!!
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August 2023 by M
Blake and the team provide quality and friendly service. If you're reading this, just go ahead and give them a try.
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August 2023 by Marco D.
Great customer service took care of me ASAP. Came on my break and got my right away. Blake's the boss
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July 2023 by Meredith Liechti
I've been coming to Freedom Tire on Hickman for the last 5-6 years. The service is always great. They get you in and out. Always have an answer to problems, and diagnose correctly. 10/10 Recommended.Thanks Freedom Tire Staff!
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July 2023 by Jenna Sheirbon
I have been here multiple times for my vehicle repairs and oil changes. I wouldn’t trust anyone else with my car. Always so kind and answer all my questions promptly. They’re very accommodating to those that come in needing something quick - all while completing the scheduled daily tasks! 10/10 would recommend.
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July 2023 by RINAUD GENTRY
I have been a customer of Freedom Tire for over 10 years. My recent visits have been cared for by Blake Houdeshell who has demonstrated very good customer care and service. Kudos to Blake.
