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February 2024 by Sue D.
WONDERFUL SERVICE! We had a very unusual situation with a legacy database program from the 70's that we were unable to access. I swear Dymin worked day and night to help us out and get things up and running. They kept us up to date and tried various ways to help us and were successful! If you have any service needs they are definitely the ones to go to! The folks there are so responsive and patient. Definitely our go-to computer place!
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February 2024 by M W
Great company to work with on network services and managed IT.
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February 2024 by Lucas Juhl
Poor attention to detail and bad computer knowledge. I took my computer in to replace a broken hinge, go down a rabbit hole and need my screen and some other repairs done. Went well and some unexpected repairs came up, that I accepted. However, while being a graduate student and having online job interviews, I discovered my camera had not been reconnected during my repairs. I lost functionality from before I took my computer in to get repaired, I do not recommend Dymin.
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February 2024 by j vp
They present themselves as professional option in town, at the price points they provide combined with the failures on service i experience i wouldnt recommend them to anyone especially a businesses.
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December 2023 by Mike R.
The charging port went bad on my laptop. Took it in and they said it would be a $150 one time labor fee. Then I recieved a phone call the next day. They told me the deal had changed. Instead of a one time fee of $150 for labor now it was $150 per hour for labor....Why? Well because my laptop has windows 8 instead of windows 10. So I said no thanks and went down to pick it up. Then they informed me that I still had to pay the $150 because they had to turn the computer on and boot it up to find out it had windows 8. They could have just asked me first???? Well they got payed for doing nothing and I got ripped off. So in their parking lot I randomly called the nearest computer repair shop(literally just 10 minutes away) Schrock innovations. They said no money up front totally free estimates even if the computer can't be fixed. They said it didn't matter that it had windows 8. Totally free honest upfront business. Dont go to Dymin! I highly recommend Schrock!!!
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November 2023 by B.A.M! Basements and Masons
Dymin is great we have used them for years for the business. Always responsive, helpful and staff is great to work with. Definitely recommend these guys!
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October 2023 by Zac Miles
Needed some parts last minute, they had a lot of options and what I needed.Tools, case screws, fan screws, cords, devices, they have everything and at great prices for consumers. They don't take advantage of you locally marking prices up from online.Highly recommend supporting Dymin!
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September 2023 by Renee Winjum
I have been going to Dymin Systems for my computer problems over the last few years and the staff is great. They are friendly, knowledgeable and efficient. Most recently, Owen was able to walk me through an issue I was experiencing over the phone and he resolved it quickly. I highly recommend them!
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July 2023 by Elisa Tonne
Absolutely do not recommend this company. The simplest of IT issues - that I could take care of myself - have to be done by them due to their high level of security - OBSCENE levels of security. Also, those said simple tasks that would take any normal human 10 minutes to do, can take upwards of 90 minutes because of their security levels. They're creating more , and quite frankly unnecessary, work for themselves and costing businesses hours of time to resolve simple IT issues. I've only worked at my current job for 3 months and the first thing I called them for took almost 2 hours to complete when I could have done it myself in 20 mins MAX. Other IT companies I've worked with try to fix issues right away while you're on the phone with them (and then elevate a ticket if they cannot resolve it right away or they need extra assistance in resolving it) but this company makes you create a ticket and wait anywhere from 24-48 hours for someone to contact you back. Look any where else for IT support and do not invest in their services. The amount we pay each month is no where near what this support is worth.
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June 2023 by Leon Leydens
I have used Dymin for repairs a few times and have been satisfied with those repairs. They built my tower several years ago and it has been a great computer. I have picked a few of their rebuilt laptops and have been happy with them. In fact I purchased a rebuilt laptop a couple weeks ago and have been happy with it (even tho I have to learn Windows 11 lol)
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May 2023 by Ducky
Great first impression on behalf of the staff. Service done on my computer was quick and a 1 day thing. Love the company and sounds like the best place in Iowa for a repair. I did get a little over charged on the new part. It costed 50 dollars on Amazon and they charged me around $75. Not a big difference, still would recommend to anyone that needs a good quality quick repair.
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May 2023 by Sharon Hawthorne
The guys who helped me when I arrived and came to pick up my laptop were great. I was contacted regarding the progress on my laptop. They were very helpful and my laptop runs great. This was my 3rd time using Dymin and I recommend them to others.
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May 2023 by Steve Chandler
Dymin has been my "go to" for computer repair for a LONG time. They've never let me down. Just last week my laptop wouldn't start they diagnosed it, replaced, cloned and upgraded the hard drive in less than 24 hours. That's pretty darn good.
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May 2023 by jackie marino
I had an old laptop that I thought had just seen better days, but decided to see if Dymin could do anything about it. Surprise! They cleaned it up and it ran like a new machine. I have been very happy with all the repairs they have done on multiple computers over the years. If you are having any kind of issue with your computer, give Dymin Systems a chance to salvage it for you. You won't be sorry.
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May 2023 by Peter Way
The staff were very helpful. I dropped off my laptop with a description of what was wrong and was able to pick it up again the very next day with all issues resolved. I was also able to discuss suitable replacement options for my laptop with another individual at Dymin who offered up several pros and cons of each option. I'm someone who is intimidated with technology, but, the Dymin folks were patient and treated me with respect.
