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September 2023 by Frank Nunes
Wow! I can't even begin to express how thrilled I am with the exceptional service I received from dsm Sleep! Let me tell you, my vacation was on the verge of being completely ruined when I realized I had left a crucial piece of my CPAP machine back in California. And to make matters worse, it was the Friday before Labor Day Weekend! Talk about a nightmare!But then, like a shining beacon of hope, I stumbled upon dsm Sleep and decided to give them a call. And boy, am I glad I did! From the moment Trisha and the rest of the crew picked up the phone, they were an absolute delight to deal with. Their friendly and accommodating attitude instantly put me at ease.Not only did they listen attentively to my predicament, but they also assured me that they would do everything in their power to assist me. And let me tell you, they truly went above and beyond! Despite the holiday weekend approaching, they managed to provide me with the much-needed CPAP part without any hassle whatsoever.I cannot express my gratitude enough to Trisha and the entire team at dsm Sleep. They saved my vacation from turning into a complete disaster. Thanks to their exceptional service and genuine kindness, I was able to enjoy my time in Iowa without any worries or inconveniences.If I ever find myself back in Iowa and in need of CPAP supplies, you can bet your bottom dollar that dsm Sleep will be my first and only call. Their commitment to customer satisfaction is truly commendable, and I would wholeheartedly recommend their services to anyone in need.Thank you, dsm Sleep, for being my knight in shining armor and for turning what could have been a nightmare into a memorable and enjoyable vacation. You guys rock!
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June 2023 by james moulton
Friend referred me to this place. They were so amazing and helpful, Thank you so much DSM sleep! The staff is so great and actually listen to what you have going on, and they actually fix the problem, I am so happy to have been introduced to this company. They will defiantly be my goto company for all my sleep apnea equipment.
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May 2023 by Zachary Smith
There is a reason why this company has a 4.9/5.0. They could lead a master class on customer service. This business sets the bar so high in regards to the service provided. I will gladly continue doing my business here. Keep up the good work.
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November 2022 by Brock Cain
Was traveling and my CPAP quit. These folks jumped into action as soon as I walked in the door . Within minutes of my arrival, i had a loaner machine in hand and my machine being processed for warranty. 10 out of 10 would recommend
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November 2022 by Brent Miller
I was in a major pinch to get a key piece to my CPAP machine and these guys had it. They were able to give me the piece without the whole mask and had it ready for me when I walked into the door. Awesome place….swing by for all your CPAP needs!
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November 2022 by Elizabeth Hayes
I can't say enough good stuff about this company. They are kind and so quick to help. I hadn't been getting enough sleep because my machine had stopped working. They were quick to get me into a machine and so helpful.
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November 2021 by Scott Redding
The staff is wonderful! They explain thing in a clear and concise manner, are super friendly and truly make me feel more comfortable with my sleep apnea.
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November 2021 by Beverly Brown
I wasn't sleeping very well due to my mask and headgear. Crystal provided me with new head gear and a different mask. I went from approx 3.4 events to 1.3 events per night and I wake up feeling better. Thanks!
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November 2021 by Mitch Giese
Cindy is the best! I needed a part on a Saturday and she didn’t hesitate to take time out of her day off to help, even though she didn’t have to. I highly recommend doing business here.
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November 2021 by Eric Kitterman
Cindy was amazing, helped me through the whole process and was even willing to help me if I purchased equipment elsewhere. Worked with my insurance and answered all my questions on three separate phone calls. I couldn't recommend this business more especially after having called some of the other larger places in town. Saved me a small fortune.
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November 2021 by Matthew H. Robb
I needed a CPAP machine on short notice and DSM Sleep delivered. Very helpful and fast text replies over the weekend meant we could move quickly on Monday morning. Cindy made sure I had everything - she even ran one part out to the parking lot before I drove away!
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November 2020 by Christina McCuen
Staff are so knowledgeable. They explained everything. So easy to talk to and answered questions thoroughly. Used contact free service. I have nothing but compliments.
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November 2020 by patricia higbie
DSM was amazing. I would recommend their services to everyone. They think about everything. They call with test results and truly care about their patients.
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November 2020 by Tamara Sumers
The manager Cindy went above and beyond to help my father. She was so generous and helpful. I believe she has a very giving heart. And my dad probably wouldn't have made it through the night without her help.
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November 2020 by Brad Davison
If I could rate DSM Sleep 10 stars I would.I was waiting over 30 days for the previous medical equipment store to call me for an appointment for a new machine. (Which they never called me. And when I contacted them they gave me an attitude)I contacted DSM Sleep and within 24 hours I had a new cpap machine.The ladies there are awesome and willing to help me. They answered all my questions and listened to my concerns.I highly recommend them.Thankyou for helping me.
