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January 2024 by Greg Johnson
Echoing many recent complaints. New Rx (an important one) ordered 1-4-24. Not in stock. After a couple days of calling they gave me 5 tablets as a temporary fix. I’ve now been out for 3 days. Not a call or any communication from CVS (which usually saturates you with voicemails when you haven’t picked something up). Finally got through to the pharmacy this am. “We don’t have it, don’t know when we’ll get it, and you’ll need to find another pharmacy for us to get it.” In essence - do our job for us. Called Walgreens down the street. Wonder of wonders, they have it and are happy to take on all my prescriptions. CVS is walking distance from my house and I’ve supported them since the day they opened, but I’ll never walk through their doors again. I understand there may be staffing issues but rudeness and condescension have no place where people’s health is involved.
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January 2024 by Barton K.
Echoing many recent complaints. New Rx (an important one) ordered 1-4-24. Not in stock. After a couple days of calling they gave me 5 tablets as a temporary fix. I've now been out for 3 days. Not a call or any communication from CVS (which usually saturates you with voicemails when you haven't picked something up). Finally got through to the pharmacy this am. "We don't have it, don't know when we'll get it, and you'll need to find another pharmacy for us to get it." In essence - do our job for us. Called Walgreens down the street. Wonder of wonders, they have it and are happy to take on all my prescriptions. CVS is walking distance from my house and I've supported them since the day they opened, but I'll never walk through their doors again. I understand there may be staffing issues but rudeness and condescension have no place where people's health is involved.
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December 2023 by Gabe P.
Horrible service at the pharmacy drive though. They will lie to you and say things are out of stock when they aren't. Not sure if all employees are like this but an Indian lady that works there will definitely lie. Please find another job where you don't have to deal with people, obviously it is not a place you should be working in.
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December 2023 by MATT
I came here 2 and half hrs aways to go back home with no prescription they would not fill my prescription told me to go to Hy-Vee or Walgreens china guy pharmacist very rude is very racist profile I would not recommend go here worst CVS location in my life I went too I will be contacting corporate in this manner something needs to be done
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December 2023 by Courtney Young
The pharmacist must have thought she put me on hold but just put the phone down. This was a serious matter and it is very concerning the way the pharmacists were speaking to each other and laughing and talking about non business matters and laughing that they did not know about the medication we really need.. This staff sounded like a middle school girls locker room. I cannot believe they are responsible for your pharmacy. It scares me to think these people are in charge of any medications at all. Please hire someone who takes this serious job more seriously.
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November 2023 by Cory Buntrock
This has to be one of the worse run pharmacies in the United States. They have consistently not had medications in stock including amoxicillan and my son's inhaler. After 4 days of them saying it would be in the next day, they finally told us they didn't know when it would be in, so we got it filled somewhere else. CVS caremark requiring us to use a CVS pharmacy borders on cruel punishment they way they make their customers suffer with symptoms before a prescription can be filled. They don't even deserve a 1 start rating.
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November 2023 by Maryanne Kinney
I LOVE This CVS. Friendly/Helpful Staff. Great Selection of Products.
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October 2023 by Kris Heep
We’ve used this CVS location for years. Hardly ever any problems and when there is an issue, they are quick to resolve it. The store is organized and clean. Cashiers are courteous. The pharmacy team is great!
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September 2023 by Elizabeth Shore
Rude customer service in pharmacy. Had an appointment for flu and Covid vaccine. Upon arrival to check in this employee, a woman, asked if I had a question. She acted like I was bothering her. Told her I was here for my vaccines. She stated that they ran out of Covid vaccine. Looked at her log and stated she tried to call me and tell me then saying”oh I suppose I should’ve left a message!” Took time off work also. I e dealt with this employee before. Very rude!
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August 2023 by Leslie Schaffer
Rude staff and terrible customer service. I come in to pick up or refill medications and they all act like they’re annoyed and irritated that they have to stop their non work related, loud conversations to help people. There has been a high turnover of staff here and the quality is only getting worse. The store is also disgusting and never has anything on the shelves. Good luck trying to find anyone to help you. They’re either on their phone, nowhere to be found or again, frustrated that you flagged them down.
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August 2023 by Anna Richards
Have to find another place. Shelves are nearly all half empty.
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February 2023 by Alexa M.
Do not find yourself in need of the restroom at this CVS. It is horrid. The cleanliness of the store in general leaves something to be desired which is off putting when you're buying health products and prescription medication.
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November 2022 by Peggy Peterson
Funny I think we have pharmacist at a level of trust through education. When you can't trust a pharmacist what is your option? Where are the quality pharmacist? CVS I am disappointed. November 4 2022 11am staff would not provide the pharmacist name or a business card. I will find a trustworthy pharmacist and support staff. I know we are a drop in the bucket to the huge conglomerate that is CVS but I refuse to give them any of my hard earned cash...consider me no longer a customer.
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October 2022 by John Lucas
This CVS never has enough employees. The employees they do have are more concerned about being on their phones, then taking care of customers.
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September 2022 by Palmera V
Horrible. You can’t get through to anyone in the pharmacy. I needed to cancel a prescription and there is no option to do that. Tried to connect to a human being and could not.
