10AM - 6PM
6600 Douglas Ave, Urbandale“After a bad experience at another bike shop I went to Bike world in WDM. I had a few minor but important issues that needed the attention of a knowledgeable tech. Given that shops are gearing up for Ragbrai I didn’t have much hope getting on the road any time soon. As soon as they opened I walked in the door and was met by Ben. I told Ben my story and how frustrated I was and what I was hoping to accomplish. He assured me he would address these issues and I would probably be on my way before the end of the day. Got a text four and half hours later bike was ready. I phoned and spoke with Mark who explained to me what he had done and reassured me it was all good.Have to confess, I wasn’t in the best frame of mind when I went there, didn’t expect anyone to really care about my issues, left with a bike better than new and a Tech willing to stand by his work and to “ call me if you have any problems”. The bill was a fraction of what I was expecting to pay given my previous experience at the other shop.Ben and Mark were great. People I can trust. I found my new bike shop.”
10AM - 6PM
825 E 1st St, Ankeny“Thanks to Ethan and Kyle for getting my bike dialed into my trainer! I'm back at it with another 40 miles of success! ❤️ Lots of nice looking bikes on 1st street and sunglasses!! lol very nice to see you both!”
11AM - 6PM
311 E Walnut St, Des Moines“Friendly, fantastic and knowledgeable service. They were exceptionally accommodating when I needed a quick turn-around time on a tire change. I highly recommend Ichi Bike.”
10AM - 6PM
1710 NW 86th St, Clive“This place is one great bike store! These guys go above and beyond to take care of your needs..wow seriously can't believe what they did for me..go see em now!”
“These guys are totally awesome I had an issue with the store across town sent my bike out with the bike tire not even being seated correctly took it to these guys and they fixed me right up Fast friendly and good pricing it’s a no brainer to use these guys I think it was Sean that did the work he was great”
“Wow, I am speechless. Jesse, you killed it! After having a warranty issue on my bike frame (cracked) Jesse went to work and was able to get me a brand new bike. This experience was unmatched. The fact that Specialized stood behind their product and Kyle’s Bikes was able to get me a bike in less than a 2-week turnaround. I am blown away at the service & delivery. You all have my business for lifetime. Thank you!”
“My experience at the Bicycle Collective was excellent. Everything about it, from the customer service, to the work they did on the bike, to their timeliness, and their pricing, exceeded my expectations. Any time I need to repair or purchase a bike, they will be my very first stop going forward.”
“Great experience in working with the people at Modern Bike. They provided the processing and shipping details up front and followed through with items delivered on the date provided and very well packaged. I will definitely be ordering from them again with any future bicycle needs!”
“The bike service dude (terrible with names, sorry) put my bike trailer hitch on right away and then helped me figure out a water bottle cage (he installed it too) a lock and panniers. It was such a great experience.”
“Seriously the best shop for this beginner! Answered all my questions and made sure I got what I needed with no pushy upsales. Just a good honest bike enthusiast helping others.”
“Just for pure coincidence i driven around ,and make stop her ,to ask if i need appointment...; wow !!!, Mr. SAHMUS MacCarthy come direct to me ,very polite ,very nice ; to ask me what i need ,i'm explain my situation with my bicycle, i don't think twice to say "let me check your bicycle; when he finish ,he ask me :i can make rigth now ( that's not to much to need) give 25 or 30 minutes and i make it ; i glad answer" any time you need.....; he took 20 minutes and he bring it PERFECT,change the tube of behind wheel ,new rear breaks ,and adjust the front ; THANK YOU VERY MUCH Mr.Shamus ,you make my day !!!!;and the store have very lucky to have you in their team ; take care ; much obliged.”