Located in Urbandale, Backyard Adventures of Iowa is an outdoor family recreation retailer serving the entire state. It offers a wide selection of high-quality, customizable wooden play sets and swing sets, Goalsetter in-ground basketball hoops, and outdoor furniture from brands like Telescope Casual, MGP, Ratana, Polywood, and Treasure Garden. Customers consistently praise the excellent service, both during purchase and installation. The process is described as fast and professional, with installers working efficiently and leaving no mess. Many highlight that customer service goes above and beyond expectations, handling warranty issues and repairs immediately and responsively. The products receive strong recommendations for their sturdiness and quality, with play sets enjoyed by both children and adults. Families report that their children love the playsets as much as a park playground. Customers express that dealing with Backyard Adventures was a positive experience and worth every penny, especially compared to misinformation and nightmares encountered elsewhere.
Bought a Goalsetter basketball hoop 9 years ago and contacted Backyard adventures for a repair and there customer service went above and beyond our expectations. Excellent customer service!
March 2023
I highly recommend buying from Backyard Adventures. We bought a playset for our kids and they enjoy it as much as going to a park playground. The service is excellent, both in the purchasing experience as well as the install.
May 2022
Absolutely wonderful service and very easy to work with. They worked around my child's birthday to get her hoop installed and did exactly what they said they would on the days they said they'd be at my house. Highly recommend- worth every penny for them to install.
