Auto Parts in Urbandale, IA

“Absolutely an excellent experience from dealing with my insurance company to quality finished product. Honesty and integrity were evident with no surprises. Ryan was responsive and easy to work with to ensure my experience was painless. Very professional. I highly recommend.”

“Very helpful I walked around in the store and didn't find what I needed. The lady walked right over I just needed to move my eyes three more inches and I would have saw it.”

“Recently purchased new Silverado from here and this was by far the easiest process with any dealer I have ever talked to. Cody Shields was very easy to work with and did what he could to get me as close to my offer as they could. Stood by their word on price when a discrepancy came up and I didn't pay a dime over what I was told the price would be. Everyone there was great to work with and I wouldn't hesitate to do business with them again. Highly recommend”

“I purchased my first vehicle from here. Isaac Mosher helped me out and answered any questions that I had. It was a very welcoming environment. I definitely recommend coming here to buy a car!”

“These guys are great. My Silverado got door dinged hard enough it dented the door top and bottom and scuffed the paint. Estimate was quick and they got me in right away. On the actual service day I asked them about a couple small other dings (one on hood and one on drivers from fender and they fixed them for only a little bit more. Only had it 1/2 day and done.”

“Never had an issue with these guys I've always been more than friendly very helpful if they didn't have the item or part I was looking for would go out of their way to get it even if it was from another vendor and even deliver keep up the good work guys thanks for all your patience and help... Highly recommend keeping it local.”

“Scott Galbraith is a great salesman person and a friend he has always treated me fair and goes above and beyond each time I buy from stew Hansons I would recommend Scott Galbraith to anyone that wants to be treated like your one of his family members”

“The staff there were wonderful! My parts were brought out quickly, protected well with cardboard and they even loaded them in the truck for me. I will be doing business there and recommending them to everyone.”

“Very happy with the service depth Chas I have been dealing with he is very polite goes over the bill on the big projects tech always calls with a quote before they start. This is the place for small lawn and garden sales not so much”

“The service department has done an excellent job. Each of the several contacts I have had in the last two months have been positive.Service advisor Don has presented himself in an utmost professional manner. He is notably, knowledgable and competent. His pleasant, patient, and respectful manner certainly contributes to the 5 gold star rating.Nissan is fortunate to have a quality employee like Don. Thank you Don.”

“I am rating Advanced/Carquest as a "Whole". Any time I need a part for my common car, or so I thought, Advanced seems to be the only parts store of 4 in DSM that carries exact OEM parts for my car. I've been to a few locations but each one was great, this one included. Greeted quickly, grabbed my part, got my receipt and out the door I went. Only store in town who had it in stock, thank goodness! Friendly and fast service for me! Can't complain.”

“"The Service Guy who immediately came out and tried to help me was very nice and accommodating. He let me keep my old car parked inside, in the warmth, while he helpfully escorted me inside to find Jeremy because I needed my car officially appraised, and I mentioned how I had been e-mailing back and forth with Jeremy recently. As always, Jeremy was an absolute rockstar! Nick was awesome too! All things considered, I went in to, hopefully, get the software for my radio updated so that I could finally stream music again. Much to my chagrin, it was not updatable. I did not want to pay $1,500 to replace it on an eight-year-old car, which I drove for over seven years and put close to 120,000 miles on. So, before I knew it, my Mazda 6 was getting appraised, and Jeremy and I were swiftly crunching numbers. The entire process ran like an extremely well-oiled machine. All things considered, it was a phenomenal experience all the way around! And, I did, in fact, leave with a functioning radio... in my brand new beautiful 2024 CX-5 with the best color Mazda paint currently has available and hot pink accent stitching on my black leather seats! (Yes, I know it is actually red. Jeremy did his best to correct me, but I still see hot pink and that was how I knew that it was the perfect vehicle for me!) All in all, it was an absolute win! I was able to stream music on my way home, and I upgraded to yet another Mazda. This is the fourth new Mazda vehicle I have purchased in my lifetime. Every time, I am amazed that not everyone wants to drive Mazda exclusively. Hands down, I always love my Mazdas, and I cannot imagine ever driving anything else. When it comes time for a new Mazda or a second one when my son gets old enough to drive, I will definitely be back! I hope Jeremy and Nick and the entire amazing team are all there to help me purchase my next car too! I liked everything about my experience. I missed Lunch, so thank you for the three granola bars I ate while I minimally waited for my financing to be secured and thank you also for the two cans of complimentary Coke. I cannot wait to be back for my free oil changes. Everything was phenomenal! Trust me, I would love to tell you if it was not. My previous experiences made me vow to never return to Ramsey. Luckily, Jeremy convinced me to come in and get my old car appraised and reassured me that the new Service Team is truly wonderful these days. The Service Team hit it out of the park! It was such a 10x better experience than anything I had ever experienced before. Ramsey has completely redeemed themselves in my heart, and I cannot wait to send all my friends and family out to get their own new Mazdas! Keep doing what you are doing! The entire experience truly was phenomenal. I had low expectations going in, and my actual experience was exponentially better than any best case scenario I could have possibly envisioned prior. Eleven out of ten stars!!!! Thank You! I love the improved Ramsey! Keep up the absolute greatness, and retain those phenomenal employees! I am genuinely grateful for my most recent car purchasing experience. The new Ramsey rocks!”

“I had an outstanding experience working with James Glenn. A patiently allowed us to try several vehicles. He worked hard to get us the best possible deal. Highly recommend going to see Jimmy when it's time for you to purchase next.”

“Keyvin and Eddie helped me out today when I came in looking for Cataclean. Very kind employees. Greeted me immediately when I walked in. I was also returned a part that I bought back in November and I was able to get my money back. Great store, highly recommend”

“On December 31, I ordered several items online from NAPA on 100th St in Urbandale, IA. After completing the card transaction, I called the company and thought I canceled the order - I needed to pick it up at a different location. I put in the new online order and picked at the new location the next day. I never did check to see if the original payment had been refunded. Yesterday, February 16, I got a call from Juan at the Urbandale store. He asked me about the order and he had determined that my original order had not been picked up and he couldn't find a refund for the order. He asked me to check my records, and I found that there was no refund on my card. Juan called me again this morning to check and I told him that I had not received a refund. He asked me to come in to the store to get it straightened out. After he found out that I lived 30 miles away, he took the information over the phone and processed the refund.I was impressed at Juan's diligence - it's rare to see that kind of customer service. He made several calls of his own accord, and stayed with it until he resolved a problem I didn't even know I had. This was the best customer service experience that I've had in quite a while - I hope NAPA appreciates the valuable asset they have in Juan. I will be a repeat customer at this store.”

“Customer Service was great. Went for oil change and they found slow leaks in my front tires. One was a nail and t h e other had a leak in the valve stem. Got'em both fixed - and only 1 trip to Bob Brown. I'll definitely be a regular there. Thank you.”

“Was advised to go to their service center and see if the could get the metal valve caps off the tire stems, they were stuck big time. I was originally quoted an amount, for all 4 valve stem replacements (if necessary) and it wasn't that bad so I said ok. They got me in right then and we waited less than an hour. They were able to get one metal cap off so only had to replace 3 stems. I was floored when the mechanic came out after and the cost was a $100 less!! All the employees we encountered there were very nice and helpful. I would highly recommend going there to service your Chevrolet and buy.”

“These people are amazing. I genuinely feel like they care about their customers and Jeff was very accommodating getting my vehicle taken care of and working around my screwed up schedule. Not only did they do a great job with the body work, they even went a step further and had my car cleaned inside and out for when I picked it up. I would highly recommend Lithia Body & Paint of Des Moines and will most certainly be taking my vehicle back in the future for any further body work.Service: Body & Trim”

“Was advised to go to their service center and see if the could get the metal valve caps off the tire stems, they were stuck big time. I was originally quoted an amount, for all 4 valve stem replacements (if necessary) and it wasn't that bad so I said ok. They got me in right then and we waited less than an hour. They were able to get one metal cap off so only had to replace 3 stems. I was floored when the mechanic came out after and the cost was a $100 less!! All the employees we encountered there were very nice and helpful. I would highly recommend going there to service your Chevrolet and buy.”