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October 2023 by Moto Scro
They have a US facility to stock items but everything is made in china. You will not see a “Made in America” logo anywhere. I chose Mac’s tie downs because of their reputation, quality and they are made in America. ?
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July 2023 by CJ Caufield (Siege, Ceej)
I called in for specific information about my unique application. I spoke with a very helpful and friendly young lady who made sense out of my "thing at the end that attaches to..." and "connector for the track at the other end" type need. She was extremely knowledgeable, took the time to understand my needs, gave me options while explaining the pros and cons of a few different ways I could go, and took my order. The package went out the next day and cme quickly. The product quality is excellent. I will always give these guys first shot for my business. Thank you for being awesome with customer service and earning my business.
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June 2023 by Justin Moyer
Placed an order for the wrong size chains and binders. It was my mistake. I reached out to Brad in customer service to return items and purchase the correct ones. I understood that I would be responsible for shipping the the incorrect chains back, but I was also told that I had to pay a restocking fee. I was very surprised by that since I was still going to purchase the correct ones with them. I asked for restocking fee to be waived and I was basically told to pound sand. I really wanted to buy American made and from an American company, but it won't be this company.
