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March 2024 by Jerry Merrick
If you are going to buy a camper you NEED To go to Bishs campers in Urbana, Iowa. Absolutely great people to work with. I worked with Nicole in Sales and she set me up with a 21 foot camper that I absolutely love. Christie in the store will sell you items you absolutely need to start camping. This is an outstanding team of sales and maintenance people. Mike will show you the camper and everything about it. They cover everything.
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March 2024 by Brock Maxwell
Bishs of Urbana was the 3rd dealership that we went to when looking for a travel trailer. We first went to a local dealer and then another dealer farther away. We should have gone to Bish's first. When browsing Bish's website they are truthful when saying there is no hidden fees. Only additional fees were for licensing and documents. I contact Bishs through the website and Nicole responded very quickly. I told her what my wife and I were looking for. I also told her there was another camper at a different Bish location. She had a video of that one sent to us. We made the 2 hour drive to Urbana and met with Nicole and we looked at the unit we were first interested in. We then looked at one we found the night before and that is the one we decided on. I am sure I was not the easiest customer to deal with but Nicole and her manager were very nice and made the deal go smoothly. We arranged to have our camper picked up a couple weeks later. When we arrived we were taken back to go through the unit and to be shown how everything worked. I wish I remembered the guys name for sure but he did a fantastic job walking us through and mounting the hitch and weight distribution on our truck.After we got home we noticed one of our blinds was missing a piece. We contacted the dealership and they did not let my frustrated attitude change the way the acted. They were very nice and got me the part within 5 days!!! We are very impressed with this dealership and the 2 hour drive is well worth it. Being first time camper owners this was a great experience.
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March 2024 by Stephanie Marie
My husband and I had the greatest experience buying our forever camper, our salesman was Justin and he was seriously the best part of our experience, not pushy at all, willing to listen and hear us out. The whole process was so smooth and quick! Would recommend to everyone!
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March 2024 by Nancy Veldhuizen
Informative, helpful and friendly
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March 2024 by Gregg Koenig
We were long-distance purchasers and were very happy working with Nicole Wood through the sales process. She answered our questions and helped us through the negotiations and purchase process. When we picked up our new trailer, Matt Kelty was great. He walked us around and through the whole camper and answered all of our questions. The whole experience at Bish’s RV was top notch.
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March 2024 by Brandon McDivitt
We purchased a used 2022 Cherokee Wolf Pup here recently. The staff seemed friendly and welcoming. We picked out our camper a week ahead of time and the Justin was very helpful and informative. The process of purchasing the camper was smooth and problem free. The only issue is when we arrived for pickup, they had removed the backup camera that was already on the camper as a factory option. When I asked the mechanic during our walthrough he said it was removed because there was no monitor with it.I did research in the camper and a standard factory option was an insight backup camera that links to the camper control center and can be controlled via the One control app. It was not until I questioned the sales manager about the removal of this camera they told me they would reinstall it before we left, which they did in fact do.My worry is that somebody that did not research for themselves could have been fooled into purchasing a very expensive accessory that should have stayed with the unit to begin with.Beyond this hiccup the experience went pretty well.
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March 2024 by Jessica Lingscheit
We had done a lot of research on travel trailers and landed on a few particular ones we wanted to come check out. Justin was responsive to our questions before we were even able to make it down from Madison, WI. Was absolutely no pressure sales and transparency. I can't say enough about what a wonderful experience it was, and that's from Justin in sales, Matt in finance and the tech Matt. It was definitely worth the drive! Kudos to Bish's!
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March 2024 by Robert Gangnon
The whole team at Bish’s RV in Urbana was top notch. From the moment I walked into the dealership I felt welcomed and cared for. I was able to spend as much time as I needed with the mechanic to get to know my new RV and the whole purchasing process was painless. 5 out 5 in every regard. Keep up the great customer service!
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March 2024 by Todd Parkhurst
Was a great experience dealing with Steve Miller and everyone else that was there adam? The guy that walked us around the camper was amazing also. Will definitely refer anyone there
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March 2024 by Mark Robles
Bought my travel trailer at the rv show and everyone was super nice and made sure I got what I wanted. When time came for pick up everyone did what needed to be done to make my experience an awesome one. No major issues but on pick up I was even happier with my TT than when I left the show. Steve M is a huge asset to your company couldn’t have found a nicer person to work with on this. Everyone else was just as much a pleasure also. The walk around for my TT was so informative and was a huge help.
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January 2024 by DJ Wacker
I was working with Matt H, I believe he is the finance manager. He was great to work with. I was more looking for a golf cart rather than a camper. I did tour several of the rigs there just to see what was out there in the RV market. I was was very impressed. I passed some information along to my good friend Andrew. Bish’s seemed like a really nice place.
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January 2024 by James Alfano
Oh my goodness where do I begin?! Matt H and his team were so helpful. I could not have been more pleased. I went in there not knowing what to expect and left with a renewed appreciation for camping and exploring the great outdoors! I can't wait to go camping with my crew on a fishing trip... If it ever gets planned (Dustin). Highly recommend Bish RV in Urbana!
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December 2023 by Chris Spidell
They are nice. Took my 2022 Jayco in for a water pump and a door issue and didn't hear anything back for weeks. I ended up calling them multiple times to fi d out what was going on, and they hadn't even made a warranty claim to Jayco yet. Finally got a call it was completed, and when I picked it up, the door hadn't been touched. Still hard to open and close. For a 1st time client, you would think they would have tried a little harder to make the experience positive.
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November 2023 by Ryan Ask
This company has a new program called “BishFix” and this is the most helpful experience I’ve received so far! Robert Clark was my RV Technician and helped me diagnose what the issue was with my furnace and fridge.. “BishFix” is a one-on-one video call that uses your phones camera to show your technician what your issue is and they can talk you through how to fix the issue. Again, excellent service; this is the future!
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October 2023 by Sara Weeks
Bish's has been fantastic to work with. Very competitive pricing on the new trailer we purchased. Staff are friendly, knowledgeable and efficient. The entire purchase process was smooth and painless. We highly recommend. Thank you Bish's!
