9AM - 4:30PM
1008 18th St, Spirit Lake8:30AM - 4:30PM
1 N 6th St, Estherville“I moved to Estherville in 2008. I have banked at Northwest Bank since then. I have two accounts there. One is a Trust in my deceased fathers name. The Trust could have been a nightmare, but J.S., who always works with me, has made it a not bad experience at all. She is so knowledgeable and patient with this old woman. She also helped me with my Mothers accts after she passed. I moved to Lone Tree Iowa in 2018 and left both accounts at NW Bank. They will forever be there. I have never had any problems with the bank or staff. NW Bank employees and especially J.S., you know who you are, you are the best. Excellent customer service. Thank you Thank you”
“What an amazing bank!!!! I called in requesting information on my deceased fathers accounts. Stephanie Marco was GREAT! She answered all my question! We were able to share the needed documents to each other within a day.... I personally don't bank here due to me living in another state, but I sure wish I could! THANK YOU so much for helping me!”