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September 2024 by Ray R
Friendly staff, clean store, and had everything we needed ❤️
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August 2024 by adrian myers
Might be the slowest employees of any gas station in the country and they restock tobacco products even slower
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May 2024 by Sue Sullivan-Miller
All employees very friendly, except Manager named TISH, or TRISH. SHE is Rude to long-term customers and employees. If there is any item with a coupon, she limits the number of the items and won't let customers buy several. I avoid shopping on days when she is there!!
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October 2023 by Doug Henderson
Great place for quick bite to eat.
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October 2023 by Brooklyn B
Julie was beyond unprofessional, moody would be an understatement as well as, her mannerisms to belittle customers. At 8:47am on October 1st, Julie decided to handle my interaction with her very poorly. If you can avoid this gas station, by ALL MEANS…DO. I was traveling thru and not incompetent to being able to read the pump picture to know how to use it as Julie belittled me over, my card still lacked to work with the pump. If you can’t handle customer service (minimum job requirement) don’t put yourself at the front counter. Casey’s is better than the service this individual supplied, I see why this store is rated poorly. Casey’s, I hope you take it seriously to adjust this staff. I’ve never had this experience at the many other locations I’ve visited.
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May 2023 by Eric Boughey
My review is based more on their gasoline than food. In December I put gas in my vehicle before snow storm and by the time I got to work my vehicle was not running quite right...end result there was something other than gas or water in my gas. The dealership who had to drop my gas tank to drain and flush it ($345) took a sample and they had never seen anything like it. I went to the Casey's location and they were aware of it and had a form for me to fill out. Since then I have contacted Casey's at different times without a response. I understand things outside our control happen but don't have me fill out information of my issue and then never respond back to me. This experience cost me $405 so I am curious how many other people had the issue and weren't taken care of. I know there were more because the staff even said we have another one when I stopped in after getting my vehicle fixed.
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April 2023 by Ken Weber
When I go in the mornings they are always rude and act like they don’t want to help. Been in there 3 times to get stuff and they never have it but yet every other Casey’s does
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December 2022 by Nick Schultze
Consistently long lines... Seems like there is enough help they just refuse to get on the register to help. It would be one thing if occasionally it happened but it seems to be near everytime you go in there...
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November 2022 by Jojobug Joe
I love Casey's pizza always have but tonight was terrible the staff forgot my 2 litter and I asked and paid for extra chips on the taco pizza and not only was there little to no chips but they r so incredibly stable its unreal
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September 2022 by Bonnie Hoppe
Everytime we get gas we never get a receipt and have to go in to get one. Why is that? Getting to the point of going somwhere else for our gas.
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June 2022 by Kevin Hughes
The staff at the spirit lake IA Casey's are always very helpful and friendly. Thank you.
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June 2022 by pixelpro37
Took 90 mins to get the pizzas.
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September 2021 by Melinda “Mindy Bedwell” Bedwell
Fast friendly will check ID
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September 2021 by albert ballanger
Exclent pizza ?
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July 2021 by Eric Chriswisser
This place isn't running very well. I'm used to Caseys being great everywhere in Iowa but this one needs some help.
