Ace Hardware is a friendly, helpful store known for great customer service and a wide selection of hardware and home improvement products. Staff members like Gary, Jackie, and Annette are praised for their personal attention and willingness to assist with special requests, such as custom cuts, and for ensuring a seamless shopping experience. The store often has what customers need or can easily order it. Customers appreciate the knowledgeable staff and the convenience of in-store pickup. While prices are generally considered higher, many find the time saved and quality service worth it. However, some note that prices could be more competitive, as similar items can sometimes be found at lower prices elsewhere. Overall, Ace Hardware is seen as a community-oriented, helpful place that aims to serve neighbors with quality products and friendly service.
