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March 2024 by LIS M MOREAU
Danielle Doran, Retail Manager, AVP, is the absolute best. I don't know what I would do without her at my side. Navigating investments on your own can be quite trying however, with Danielle at my side, I know my account is in good hands. She is a consummate professional, with impeccable ethics.
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August 2023 by Ben Crawford
I have been a customer of this bank for decades. The receptionist at the main number in Spencer is toxic. She clearly does not like her job and has taken the smile off of my face with her attitude last week and again today on calls for separate matters. Pay this position more, find someone who doesn't generally dislike talking to people, or continue to lose customers.Northwest Bank has progressively become kess and less customer centric through the years, basically since the acquisition of First National Bank.This Laissez-Faire attitude and treating their "valued" customers as an inconvenience simply will not do for me. 10/10 DO NOT RECOMMEND doing your banking here. If there were zero stars optional, this would be a 0-star review.
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July 2023 by Erik Stave
Great bank! Very helpful staff!
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July 2023 by Vonada Williamsom
I enjoy this place and everone is really friendly and down to earth. But they prefer you to call and make an appointment to talk to the ones in their office; but if your their and not with someone not in there it's fine.
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December 2022 by chris swanson
Always very helpful
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December 2022 by Kevin Rohan
It's a great place, with knowledgeable and friendly staff!
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October 2021 by Kristi Giese
Through homelessness, vehicle loss and Co I Pandemic, Northwest Bank Cares assisted me in a major but necessary purchase for vehicle maintenance! Reminding me that people do still care!!!!Thank you all!!!! I hope to see you soon to possibly open a new business account!;!;; You have my vote!
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October 2021 by Katie Zimmer
Just had an incredibly rude experience over the phone. Asking a simple question gets a sassy reply. Glad I’m closing my account here.
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June 2021 by Blessed Amazingly
Through homelessness, vehicle loss and Co I Pandemic, Northwest Bank Cares assisted me in a major but necessary purchase for vehicle maintenance! Reminding me that people do still care!!!!Thank you all!!!! I hope to see you soon to possibly open a new business account!;!;; You have my vote!
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September 2020 by Craig Davis
Always friendly people
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August 2020 by Alex jacobsen
review details to come
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July 2019 by Isabel2478
Very friendly atmosphere and friendly people who know you by name ?
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July 2019 by CountryGal
Very friendly atmosphere and friendly people who know you by name ?
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May 2019 by Michelle Berry
Very friendly atmosphere and friendly people who know you by name ðŸ‘
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May 2017 by KCB
These guys nickle and dime you to death. Never going back.
