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May 2024 by Maridee Malmberg
Jinha was very polite and informative. I really enjoyed working with him on my purchase. He has wonderful patience with all my questions & concerns.
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May 2024 by Ml1180 H
Giselle V helped me out with upgrading to a new phone and taking the time to back up all my date to my new phone. Highly recommend
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March 2024 by manny soto
Jinha was amazing !! Helped me out with everything I needed
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February 2024 by Teresa Polson
I got a new phone. She helped me get it set up & working.
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January 2024 by Austin Hayes
After not getting a message on the text queue my first time trying to get help, I showed back up, and Stephen was able to help me out with everything I needed. Did a good job
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December 2023 by Dave Aasen
Saint at Verizon in Southern Hills Mall is an excellent customer service rep. They need many more like him. He was polite, knowledgeable and patient.
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December 2023 by Wolf
Useless workers,they wanted me to pay my bill first before transfering my number to a new phone i purchased.i when home and called verizon customer and explain what was happening and even them selfs said that was unproffecional and the lady on the phone help me transfer my esim to my new phone in minutes.
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November 2023 by Jayde Baker
Great customer service and experience all around. Highly recommend if you are looking for a new device. I am new to the product I bought and was met with patience and politeness.
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November 2023 by Tyler Griffin
This place is awful. Every single time I am there I have issues with something. They have repeatedly given me "deals" that don't work with plans I have, etc. This requires multiple trips back and countless phone calls to straighten out. Today I ordered a phone for pickup. I got there an hour and 45 minutes before close. There was one worker and one other customer in the store. They took my phone number and I sat there for 45 minutes until they told me they wouldn't help me today. I told them I just needed them to get my order from the back. Like two minutes tops. They said I had to come back. The majority of the 45 minutes I was there they were sitting there while the content from the other person's phone transfered to the new phone. Literally sitting there doing nothing. This place is the absolute worst. They employ shady sales practices and offer very little in customer service. Avoid this location like the plague.
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November 2023 by Britney Solis
Giselle helped set up my new iPhone with NO hesitation! 5 star customer service experience!!
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October 2023 by alexis Munoz
Great experience
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September 2023 by Mylee Douglas
I was greeted with kindness and respect. The sales person was personable and shared some events he was attending! I hope his brother wins tonight!
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August 2023 by Danielle Strawn
They do not have correct knowledge of plans or promos changed me to plan supposedly to save money & qaulify for promo but still no promo & also lost a bunch of features such as hot spot.
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July 2023 by hermenejildo salinas
Go see Paula she know her business thx u!!
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June 2023 by Judith Williams
Isaiah gave us the ultimate customer experience. He helped us upgrade my 83 year old fathers phone. He made sure dad had a clear understanding of his bill as well as reassuring my father that he made a great choice in a phone.I do not live in town but i know Dad will be well taken care of if he needs assistance in the future.
