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July 2024 by Jeremy Dittmer
Usr UPS store regularly and this store is not a good representation. The absolute worse customer service and attitude dealing with employees.
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June 2024 by Mark Charlson
Tim gave great service! Opened 10 min early for me. Very impressed! Thank you Tim!!
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February 2024 by H Moore
I was able to get a last minute notary appt on a Saturday. The notary was super nice and thorough.Highly recommend.
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February 2024 by Sara Blum
Very fast and efficient staff.
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February 2024 by Kory Irwin
I understand rules are rules. But when im 38 seconds late at closing and the guy is looking at me asking plesee can you just take kt it's all ready to go.... he rudely told me no because they are closedBro couldn't even figure out how to lock the door.... so as a person operating a small buissness by myself i need to get my goods shipped asap. I have had other very nice men welcome me in 5 mins after close.. took us two minutes and that's why I choose ups.. the guy who was to high to even lock the door is the reason I won't be sendjng my goods with ups anymore. I felt valued, laziness in this kid js not what brown stands for. Thanks for the reply. Ill change my ratings
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October 2023 by maynard insux
After driving from north of town, specifically to use The UPS Store services yesterday afternoon, we found the lights on, but the entrance door locked. This was after calling to confirm the store hours on a Sunday. While sitting in the parking lot waiting to see if a store employee would return and or unlock the door, we wittnessed 12-15 customers pull on the handle with the same frustrated results. No sign on the door, no message on the answering machine. Poor business operation!
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October 2023 by Chris Toole
Made a special trip as there are no UpS stores near us. Got here at 1:05pm on Sunday. Sign says open, hours say open, but door is locked. Sat in parking lot for 10minutes and watched at least 15 other people try to drop off as well. Very disappointing.
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September 2023 by Ana Laura Soto
UPS store 4018 Sunday, August 20th around 3pm I have an Amazon return of my husband, I didn't have the QR, only have an email with the label return. A guy with a name TIM in his badge told me to send the email to the store but something was wrong with it at first attempt and I had to sent it again. For some reason he started to breathe heavy and say Hmm hmm , with really bad attitude. Then he told that I have to pay $2.29 because he had to print my label. Pay was not a problem, what really bothered me was the way he said "you have to pay because is MY printer, is MY paper, is MY ink".Hope not to have the need to come back at that store and if it's the case, I hope not to see TIM , if someone is working in customer service most not be like him
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August 2023 by Jason Courtney
Good service
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August 2023 by Frank Schiro
Couldn't scan simple documents and the guy trying was a total jerk. Very abrupt and condescending!
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August 2023 by Claudia Hanna
Great customer service
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August 2023 by Mm101442
They have a very helpful staff.
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August 2023 by Eliran Mizelman
The owner Tim is a very nice and professional person.
Great service. Recommend his Notary service.
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August 2023 by Maryann Beckner
I have been using this for returns for a few years. Reading the reviews, I have to generally disagree. A while back they did have a couple of grumpier people working there, and that is frustrating. Lately though, the people seem nicer.No matter what, they've always been fast and efficient.For returns purposes, I give them 5 stars.
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June 2023 by Linda H.
I brought in a small envelope with 5 pictures in it. An older gentleman said it should be in a UPS envelope. So because it went from a small envelope to a large envelope it cost almost $14.00 to mail 5 small pictures. I should have walked out and gone to USPS.
