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November 2023 by Pamela Powers
Jake helped my wife and I out getting a new bed set. I admired his honesty and knowledge. It was relieving having an associate not looking to make a sale but finding what would fit best for us. I have been a customer since 2017 and have always had a great experience. I recommend this place.
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September 2023 by Marsha Bedwell
I went in and looked around for a half hour while sales clerks stood talking at front desk. Another couple walked out with me because there wasn't any help. Won't go again!
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September 2023 by mandy less
Jonathan Sullivan helped me at Unclaimed Freight in Sioux City. He was amazing!! He was very knowledgeable, kind and helpful. I can’t say enough about what a great experience I had there. I went to a couple other stores in the area, never again! The people at the Sioux City location are the best by far.
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July 2023 by Chris Kling
Will NOT recommend or buy again. Called corporate, NOTHING they can do. Purchased $1000 less than 2 weeks ago, had delivery RESCHEDULED due to THEIR truck broke down. Items finally arrived and called to order a duplicate product for $150 and was told I could have door drop for FREE on this and proceeded to purchase and they THEN stated they COULD NOT DO FREE delivery as they previously stated in SAME phone call. They do not treat their existing current customers well. I'm going elsewhere.***Please CONSIDER this before you buy.Just found 2 OTHER LOCAL stores who offer FREE doorstep delivery: Slumberland and Ashley.
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June 2023 by kathy merithew
I don't play games with prices but they do have some good furniture.
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February 2023 by Soulinda Somvong
Poor communication. The gentleman who help us in store was nice. My sofa was scheduled to be deliver today (1/15/23) spend the whole morning waiting for a phone call them, didn't hear anything. Finally decided to call the store myself, found out that the items where "damage", they will have to call and scheduled another delivery date. If I wouldn't call them I will be wasting my entire day.
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February 2023 by Ethan Moore
I recently visited, and had the pleasure of working with one of the associates, Jorden. He was incredibly helpful and knowledgeable about the products. He took the time to listen to my needs and helped me find the perfect set for my home! He was also very patient and accommodating with me as I made my final decision. I would highly recommend Jorden to anyone in need of assistance at this store!
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February 2023 by TJ P
Came in to look around and maybe was thinking of getting myself a new mattress. Jorden was a great help getting me a new one + a protector. He was very nice.
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November 2022 by Dan Cummings
I was in the store the other night looking for a new recliner. Wesley helped me out and I found one that is going to work. It was in my budget as well! The guy was really nice and would recommend him to anyone.
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October 2022 by Jon Manson
My wife and I were visiting some family in Sioux City and stopped in on a whim to look at some couches. We worked with Jonathan there and he was awesome. As someone that works in sales, I don't like to be sold. Jonathan was great at listening to what we wanted, offering ideas, and working to find a solution for us. We were so happy...we bought two! I would highly recommend working with him and the Sioux City office.
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October 2022 by Ryan
Went to visit store to buy a kitchen table and chair. Our sales rep Wesley did an amazing job at first but that quickly changed after another sale he was working on had left the building. He rushed to finish the paperwork , didn’t thank us for the purchase and got up and chased after the couple that left. I’m a National Sales Manager myself , if one of my employees performed their job this way it may be short lived. I’ll go somewhere else next time.
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October 2022 by Ryan Knudsen
So I been looking everywhere too find my wife's and I bedroom set and we drove an hour and half too Sioux city just too find our bedroom set. I gotta say the customer service from Wesley Johnson was excellent. He was very helpful and answered all of our questions!
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October 2022 by Trevor Hansen
To impressed not to write a review! Ask for Wesley Johnson when shopping ordered a sectional and kitchen table through him. Didn't know exactly what we wanted, but this man is a mind reader made furniture shopping quick and painless. Wish I could put 10 stars!
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October 2022 by Bianca Evangelista
For someone who just relied on Google searches and reviews and moved in a new state and country, Unclaimed Freight Furniture easily became my go-to home and furniture store in Sioux City. They have a wide selection of furnishings that fit everyone’s needs. My sales consultant Luis was accomodating, patient and went above and beyond to make sure I get the pieces that I want. He even made sure to have them delivered and set up at my place, making my move so easy. Thank you, Unclaimed!
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September 2022 by abby petersen
I will never buy furniture anywhere else. Unclaimed Freight Furniture is hands down the best. They were very helpful and flexible with me. Luis helped me find everything I needed and was patient with me during the process. The delivery was also amazing and had no problems. As a whole, this store is amazing and I will continue to buy everything I need from them. I can’t give them a good enough rating.
