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August 2022 by larry stapleton
Siouxland Federal Credit Union is the best place for your all around needs. The staff and services are friendly and convenient. Best is Siouxland.
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June 2022 by Sandra Villarreal
If there were another bank/ credit union in as many convient places.. I would have switched already. First issue was I asked no mail .. asked this years ago - to have everything emailed.. Still get mail to this day. Another issue was I went to get money out of my account today and teller gave me 3 50's. I do not like 50's so I sent back the 3 and 2 20's and a 10. ($200) I asked for (2) 100 dollar bills . She then sent me (3) and the same 2 20's and a 10 I tried to correct her she said she was right. Me thinking I made a mistake took it after advising 2 times. 15 min later I get a call when I'm on the other side of town if I can please come back I was overpaid. Please keep in mind the bank was without customers when I went to the one by the mall. They expected me to drive back and fix their mistake. I called a manager by the name of Ryan and explained the situation. I asked if he can follow up with me. He said he will call me when they review the incident. 3 hours later $150 was removed from my account... no call, no apology, no explaination. Now I'm thinking was she right? was I wrong? Did they just screw me over and go into my account!! This has me worried now. Second thought, Maybe I will change banks. Don't trust your money here. Apparently they will go into your account without checking with you and take your money. Wouldn't be upset if I could have got a call or explaination.. NOTHING
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March 2022 by Fae
Super quick and friendly. Great customer service
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November 2021 by Corrine Heaton
I have banked here for 30 years. I highly recommend SFCU to anyone looking for an exceptional member experience. Everyone who works here goes the extra mile to take care of the members
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August 2021 by Elizabeth Wood
I have been banking with Siouxland Federal Credit Union for 7 years and have always had good experiences there. They have several convenient locations throughout Siouxland and a variety of bank account products to meet your needs. The online banking platform is simple and easy to use. Their staff was friendly and helpful in the past whenever I went inside. Why go to a large national bank like Wells Fargo? Credit unions are not-for-profit and are able to keep their loan rates and fees low. I recommend this local credit union to anyone in the Siouxland area.
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February 2021 by Jessica Beers
Robin helped me through the most seamless auto loan! It was a wonderful experience. This is the third loan if taken through SFCU and it's a breeze every time. Love these guys!
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February 2021 by Beth Williams
Robin went above and beyond assisting me.I appreciate her time and professionalism.
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January 2019 by Psylent Savior
Stay away from this Credit Union, you will be better off just using one of the big banks instead.
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March 2017 by Kelly Pearson
They have always worked with me on everything. They will not let you go into debt. They look out for you financially.
