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August 2024 by Mark Barto
We've been purchasing the 40lb bag bird seed for years. Overtime they have been adding more and more filler now it's mostly filler will not purchase in the future
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July 2024 by Suzanne Claus
Shopping was good but check out,the clerk sucked
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July 2024 by Mina Fox
This hardware store is a great place to shop for your home improvement and outdoor furniture and other essentials.
While they do have a lot of great smiling faces, if you’re getting your items checked out, please watch out for Shelby – she is very bossy, condescending, and boisterous. Consider anyone but her if you’re going to get your items checked out, she always acts like she’s having a bad day.
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May 2024 by Jean Calhoun
Purchased a kit and pick up was a breeze. The kit, unfortunately, is not so great...dirrctions available online only and items needed for assembly that were not indicated on packaging or product description.
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May 2024 by Jason Schnee
Pretty bad. You go there to buy a pot plant for $25. There's no tag on it. I wait 15 minutes. Why the 2 people sit there? Try to to look it up. I ended up end up leaving with no plant Good service, very lazy...... Spend your money somewhere else
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April 2024 by R• M
I did speak with store manager and he said he will address the issue and try to make sure it doesn't happen in the future. Add on. TAKE PICTURES OR WRITE DOWN PRICES FOR YOU PURCHASES. Went to Menards to grab a few items, one of which was a Closetmaid 2-door stackable organizer. I noticed right when the receipt printed out that we was overcharged, AGAIN! I Immediately brought it to the cashiers attention but she acted as if she couldn't be bothered and proceeded to start ringing up the next customers items, I asked her so do I have to have customer service take care of this now? She didn't answer, so I had to spend more time to get back the money that Menards tried to steal from me. I don't know if this is just incompetent employees or a bigger issue with the business/s because it just happened another store right before I went to Menards, and another store the evehese businesses are making lots of money off these "mistakes", and it seems to happen more on the sale, and or the holiday items which have an increased number of sales, and lets face the truth these businesses aren't attempting to return the money to people they overcharged.
Rushed, followed, poor store brand quality (what good is a warranty if you are guaranteed to have to use it because they knowingly make bad products), cashier said employees following customers is a normal practice, spoke with assistant store manager so they could investigate the issues. Lack of variety. They do have some employees that care about customers and are willing to help. The rebate they constantly run makes their prices about the same as all the other stores, and seriously if your going to run non-stop rebates then just lower your prices 11% instead of making so many people waste paper. The rebate slips and the extra receipt paper and ink are costing you money, then the customer has to use envelopes and stamps, It's wasteful and only costs more money and time for both the business and customer. Put those resources into the store where it will benefit everyone.
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April 2024 by sherri Klein
Was chased all over, just for garage door opener
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March 2024 by Leroy Brown
I purchased a new storm door from them and had very little help to get it installed. The contractor's they provided is negative to say the least. Several will not return your phone calls and one didn't work for them anymore. It's been several months now and still I am looking for a installation company. I don't recommend this company for purchases like this one that also do the installation.
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December 2023 by norlyn van beek
Good stuff good selection
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November 2023 by Bruce
Love this place!!!!
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October 2023 by Shelley
Always helpful employees
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October 2023 by Danelle Riley
Very bad customer service in the building supply and delivery departments. We will go to Fremont, Omaha, or Council Bluffs in future.
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September 2023 by Regor M
rushed, followed, poor store brand quality (what good is a warranty if you are guaranteed to have to use it because they knowingly make bad products), cashier said employees following customers is a normal practice, spoke with assistant store manager so they could investigate the issues. Lack of variety. They do have some employees that care about customers and are willing to help. The rebate they constantly run makes their prices about the same as all the other stores, and seriously if your going to run non-stop rebates then just lower your prices 11% instead of making so many people waste paper. The rebate slips and the extra receipt paper and ink are costing you money, then the customer has to use envelopes and stamps, It's wasteful and only costs more money and time for both the business and customer. Put those resources into the store where it will benefit everyone.
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September 2023 by R M
rushed, followed, poor store brand quality (what good is a warranty if you are guaranteed to have to use it because they knowingly make bad products), cashier said employees following customers is a normal practice, spoke with assistant store manager so they could investigate the issues. Lack of variety. They do have some employees that care about customers and are willing to help. The rebate they constantly run makes their prices about the same as all the other stores, and seriously if your going to run non-stop rebates then just lower your prices 11% instead of making so many people waste paper. The rebate slips and the extra receipt paper and ink are costing you money, then the customer has to use envelopes and stamps, It's wasteful and only costs more money and time for both the business and customer. Put those resources into the store where it will benefit everyone.
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August 2023 by Patrick Thomas
More than just a home improvement store... Groceries, books, personal items..bird and pet foods, appliances, outdoor furniture, smoking and smoker supplies and grills, cleaning supplies, Auto supplies.Even Gardening Equipment!
