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August 2024 by A Welding
Nail in my BMW X5 front tire just before 5:00pm, called them and they said they would make sure for the evening they would put the spare on so I could drive it home. Before 8:30 the next morning they had patched the original tire and will put it back on and spare tire back in the trunk all for under $40.
My dad brought his new Jaguar F-Type R convertible to fix a tire down there a few weeks ago and they took extreme care and caution when getting it on the lift and provided white glove service level work.
Highly recommend.
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April 2024 by Pat Care
would leave zero if i could. they will rip you off. look at the review for the bmw and this is a common occurrence it seems.
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April 2024 by Shaun Broyhill
Went in to have them look at my tires as I was experiencing a little bit of additional road noise on my 2022 BMW M3. They came out and looked, and immediately went into "scare" tactics, telling me all 4 tires were out of alignment and that I had severe cupping. This was confusing me as I just had a full alignment 2 months prior at the BMW dealership. Went inside and called the BMW dealership so they could explain to them the issue.
After calling them, he went out to "measure" the tires, and told me the tread was at 3/32nds on the inside, and 5/32nds on the outside.
He then told me it wasn't safe to drive the car much longer, and gave me a $1,300 - $1,600 quote (depending on which tire I went with). I told him I would take the car to BMW to diagnose the next day, and would call him after they found the issue to schedule getting my car in.
BMW did a full inspection of all 4 tires and a full alignment check. This was done on video which they shared, and they determined that Heartland Tire was grossly inaccurate. They said that the alignment was well within specifications from BMW, and that none of the tires were cupping. They did say 1 tire had slight feathering on the edge, but as this is a high performance car with high performance tires this was expected behavior.
They also measured the tread both inside and outside on all 4 tires, with the front tires being a uniform 6/32nds and the rear at 7/32nds. They stated the tires still had several thousand miles left, and did not recommend any work on the car.
Definitely baffling as to why Heartland would recommend something that was entirely not needed, resorting to scare tactics. It also amazes me that the "measurements" they took were so drastically different than BMW.
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February 2024 by Stacee Peterson
Excellent customer service got my car in right away to fix my tire
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February 2024 by brandon beuzekom
Good people good service
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October 2023 by Sue C.
These men are the absolute best! Our family has used Graham Tire for more than 40 years, and they have never overcharged or under-serviced us. They are the honest guys in the car business, you can trust them to give you the best safety for your vehicle. I'll never go anywhere else.
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October 2023 by Josiah Paulsrud
They always take awesome care of me, I’ve been using them for several years and never had a bad experience. Any time something needed addressed it was done promptly and professionally!
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September 2023 by Patsy Schoen
Great service. great people
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September 2023 by Nicole Smith
The guys here, do awesome job!
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September 2023 by Jeremy Tongish
Knowledgeable staff
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September 2023 by David LeSieur
Easy to do business with,
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August 2023 by Artyom Shmatko
Had a flat tire. The guys at Graham Tire took care of everything, and put me back on my way within 30 minutes. Great! Thank you!
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July 2023 by B Stan
Great Service! Bryce, Brett, and Josh did a tremendous job quickly repairing my trailer brakes, lights, and more. Can’t ask for better and highly recommend!
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June 2023 by Rob Ness
Passing through on the road. Brakes didn't sound right, they got me in right away. Very friendly and attentive staff, had the issue explained and some needed reassurance to get back on the road. It's a great relief to find this business- honest and professional!
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May 2023 by Eagle Armstrong
Great people, just wished they were still open on Saturday.
