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September 2023 by Forsaken One
I got a physical therapy there you want me there 15 minutes early if my appointment is at 10:00 I expect to be in there at 10:00 not 10:05 some of us have stuff to do and need to get back to our lives show me a therapist do you know I need to hover over you constantly there are some that needs to pay attention instead of walking off and talking or being on their phones you need to get people in and out. Can I go there to see the doctor I want to see the actual doctor not his PA or some person practicing or don't know what's going on
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August 2023 by Miavan Ona
Worst place to go see a specialist. The staff are not friendly and they don't know what they are doing in there. There are no concerns for people's medical care here. Very unorganized and not enough clear communications.
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January 2023 by Maisie
The front desk women are so friendly! All the staff in general are wonderful and try to get to know you on a personal level that I have never before seen at a clinic before. I love the size of the clinic and the open concept of the physical therapy area is wonderful. It just feels like such a supportive and productive location. Highly recommend!
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December 2022 by KT Hawkins
I was referred to Dr.Althaus, by Dr.Liudahl, since he specializes in hip surgeries. After waiting over an hour for my appointment (with my 1 year old in tow), I spent five minutes with him discussing my "treatment" plan. I had gone over my history and pain level and was told I would need yet another MRI.I do understand that my insurance needs to see certain steps before they will cover anything but this team seemed to just pass off my case and I've waited months now for relief, even after I had already done PT.I did not feel listened to and kept getting told, "this is a big deal, we want to make sure the cortisone and epidural shots won't work first."They did not help, which after going over my MRI's even I could see they wouldn't, and obviously I'm not a doctor.I felt the entire time that he didn't even want me as a patient and the communication was lacking severely (I had to come out of the exam room to make sure I could leave and that everything was taken care of because he said he would be back and I heard him go into another patient's room).Thankfully his nurses marked my case as, 'Urgent,' a few times to get me in sooner BUT I was once again referred to someone else in the company since, "Althaus doesn't do the repair I need as often."One of my friends warned me about CNOS but my primary care referred me to them and I trusted their recommendation...not that there's really much choice living in this area.I would definitely go back to Fyzical for PT instead, just based on this one location (I've been to all the other CNOS as well).
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November 2022 by Katy Takara
I was referred to Dr.Althaus, by Dr.Liudahl, since he specializes in hip surgeries. After waiting over an hour for my appointment (with my 1 year old in tow), I spent five minutes with him discussing my "treatment" plan. I had gone over my history and pain level and was told I would need yet another MRI.I do understand that my insurance needs to see certain steps before they will cover anything but this team seemed to just pass off my case and I've waited months now for relief, even after I had already done PT.I did not feel listened to and kept getting told, "this is a big deal, we want to make sure the cortisone and epidural shots won't work first."They did not help, which after going over my MRI's even I could see they wouldn't, and obviously I'm not a doctor.I felt the entire time that he didn't even want me as a patient and the communication was lacking severely (I had to come out of the exam room to make sure I could leave and that everything was taken care of because he said he would be back and I heard him go into another patient's room).Thankfully his nurses marked my case as, 'Urgent,' a few times to get me in sooner BUT I was once again referred to someone else in the company since, "Althaus doesn't do the repair I need as often."One of my friends warned me about CNOS but my primary care referred me to them and I trusted their recommendation...not that there's really much choice living in this area.I would definitely go back to Fyzical for PT instead, just based on this one location (I've been to all the other CNOS as well).
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July 2022 by Candace Lauritsen
I had been seen there 2 years ago and they were great. I had a fall and am going back to this location!!!
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June 2022 by Jeremy Merryman
I was denied medical care because of my weight. Now I continue to be in pain everyday can barely work. My wife has to help me get dressed some days. I would recommend looking else where for medical care. I love how this was after they made me see two different people, collect 2 co pays, and bill my insurance twice then tell me "sorry you are to fat". When will they help me? Their advice is for me to get down to my high school weight, "then we might help you".
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May 2022 by Becky S
I received the best of care starting with the receptionist staff, nursing staff and surgeons. Thank you for giving me back a quality life!! Dr. Deans and Dr. Johnson and PA Scott Feese were exceptional in taking away the severe back issues that traveled down my entire leg. We had some hic ups which were caused by myself. They hung in there and worked till I was back in action. My hip came next. It was a challenge to deal with, but Dr. Deans worked a miracle. It's been 6 weeks and I'm free of pain for more than 3 weeks and walking without a cane or walker. For safety measures I do use the walker when outside until gradually I will walk tall on my own. I can walk ?♀️ tall in small doses. I didn't ever expect to get my life back. I'm eternally thankful to my wonderful Drs and the service they gave me. And many thanks to the nurses and receptionists who treated me with kindness, assisting me and making me feel welcome!!????
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June 2021 by Steve Bates
I had my knee replaced May 24th. Cnos Sunnybrook physical therapy has been AMAZING!! I'm walking better than I have in years! Steve Bates
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May 2021 by Mike wells
Every time I come here we wait almost an hour in the waiting room. Once they finally call you back then you sit in a different room for up to another 30 to 45. This place is an absolute case study and how NOT to treat people. The worst doctor/patient care facility I have ever experienced. I would rather eat broken glass than ever come here again. Hope my review is helpful for anyone who reads it.
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March 2021 by Stacy Olson
Couldn't be happier with the service and staff.
