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October 2023 by Thomas Woods
They need to update their hours on the website and on here. It's Columbus Day today and according to the website and on here, they are open. All they have is a piece of paper in the drive thru window saying they are closed today and will be open tomorrow morning at regular business hours. That's the only piece of paper that is posted stating that they are closed, none on the doors or anywhere else, just the drive thru window. Anything else besides that they need to update their hours on the website and on here. They need to actually get some information right done the right way. I get asked how would I like my cash handed back, i tell them I would like a 10 dollars to be in 5 dollar bill and would love to have 5 dollars in 1 dollar bills. I get back the opposite. They give me back 20 dollars in 5 dollar bills and 20 dollars in 1 dollar bills. Something I didn't ask for. So they need to pull their act together and actually get everything done right. Everything else, they have friendly service and hospitality environment.
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September 2023 by V H
If I had a dollar for every minute of my time this bank (specifically mortgage banker Diana Koontz and Chris Kruger) has wasted I wouldn't have needed the mortgage to begin with. Do yourself a favor and go anywhere else for your banking.
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September 2023 by John Stevens
The Sioux City Branch has been a valuable resource of mine for decades.
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August 2023 by Jordan H.
If I had a dollar for every minute of my time this bank (specifically mortgage banker Diana Koontz and Chris Kruger) has wasted I wouldn't have needed the Mortgage to begin with. Do yourself a favor and go anywhere else for your banking.
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June 2023 by chris rasmussen
Everything I needed to do went very smoothly. Thanks
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March 2022 by Harley Godfrey
Bank has changed their hours from 6 o'clock to 5:30 which doesn't help a lot of people that get off at 5:30
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January 2022 by Tristan Torres
Good ?
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October 2021 by Marty Hogan
Got plexiglass up amd mask required in the lobby. Staff is always friendly. Easy parking.
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October 2021 by sherri dudley
My daughter works their. I take her to work and pick her up.
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March 2018 by bradley seely
Very helpful.
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November 2017 by Sunnah Doesken
Exceptional service from each of the locations. I have now had two mortgages through Central Bank and their bankers are cordial, informative, non judgmental and very helpful with navigating through all financial decisions keeping your best interest in mind not theirs. I will most certainly continue to bank exclusively there.
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November 2016 by John Nash
I made the switch to Central Bank for both my personal and business banking needs, a few years back and have pleased since. Always great customer service and refunding your "ATM fees" is always a plus!
