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January 2024 by A G
I hate giving bad reviews because i don't want to be a "karen" Unfortunately, I just had to walk out of this store because I couldn't get assistance. There was one employee working hard and helping another customer. The other two girls and one guy were too busy visiting and flirting with each other to even talk to customers despite the fact we were lined up waiting for the guy that was actually helping customers. I felt bad for him because his coworkers didn't even ask him if he needed help. After about 10+ minutes I decided to just drive a little further down the street to AutoZone.They need to have a meeting of customer service and teamwork.
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January 2024 by James Rosenbaum
Friendly people
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December 2023 by Tim Owen
Mgr is a witch
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September 2023 by Jack Carlson II
I called Advanced, and a guy by the name of Chance answered. What started as a routine parts pricing, ended with an amassed customer mechanic.! He was fast, friendly, knowledgeable and really went the extra mile when he proactively confirmed a belief that was unasked in question, as to the mechanical function of a part and the amount of said part needed for a specific year make and model.! The two parts places I called just before speaking to Chance, I was on hold longer waiting for the answer to pricing then the entire communication with him. So great job Chance at store #6136 on Hamilton Blvd. in Sioux City.
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September 2023 by Katy
Tash (Tasha) was amazing and so helpful! I had no clue going in and she helped with everything my car needed and gave me a good price! Will go there from now on for my car needs! Thanks
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August 2023 by Randall Martin
Every time I've ever gone to one of these places they act like it's an inconvenience to help us seniors that don't know much they're trying to ask for questions and be patient with us the environment I don't even go there anymore hardly unless I have to last place I would go
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May 2023 by Jenna Smith
Such a great team! They were kind enough to come meet me and deliver a part when my oil cap broke off and I got stranded. Very understanding and very helpful. Would go to them for all my auto needs if I lived in the area.
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December 2022 by Marty Hogan
Used for the UPS drop box and the gentleman at the counter was very helpful and engaging. I have used this place for autostart several times and get the same treatment.
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August 2022 by Michael Johnson
The ol go to store the majotity of the time...they have them located conveniently in sioux city. Their prices are always within the best you're going to find at a local store. I know there's those of you that will say " what's he talking about, parts are much cheaper online or from Amazon". To that I say, you're right. They are probably much cheaper off Amazon and you just go right ahead and purchase your third party cheaper parts and have at it. Then when they dint fit right or they go out on you in a week or a month, you can blame the guy that bought that part cheaper. Been there done that. And you know what. It was a guy at Adcance Auto that told me sure go ahead fella, buy your parts at Amazon you'll be right back here buying OEM parts in no time. And he was right. So sometimes you might get lucky but I don't chance it anymore. I buy oem for my vehicles and yea I might spend a little more than I woukd buying 3rd party from Amazon, but I want my part now or overnight not next week. I need the car fixed now not next week. My opinion only folks. Advance is a decent trustworthy outfit that stands behind their parts too. Goid luck on Amazon- sorry no returns. It'll get ya sooner or later. That cheaper price part won't fir and you go to return it and wait another week for it and son of a black lab, NO RETURNS ! ALL SALES FINAL. "Hot Diggety Dog" as "DW" would say. Makes a guy want to P-SS in his own boot doesn't it. You just got "FOCKED" on that one. Thanks Amazon. Should of went to Advance Auto huh... just open up that hand stretch it way out to your side now slap that guy in the mirror real hard and tell him nice one jackass. Ya get what ya pay for.
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August 2022 by Brenda Jane
Prices seem higher than buying online via Amazon. Not all the staff knows what I would consider basic automotive knowledge. Hit or miss
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August 2022 by Ashlie Blackwell
The young kid Austin has horrible customer service likes to bring his AR 15 and scare kids then when the father came in and confronted him told him to step out side and they would handle it out there proceeded to grab what I would assume was a pistol and threaten to light up the customers vehicle as he got in to it I was in there buying a few things as my fiance works there and was told to leave because he doesn't want me a 31 week pregnant female in the store told me to go sit in a hot van while the temp was over 100 degrees some thing needs to be done
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June 2022 by Kristine Hassebroek
I think a few of them need to be more knowledgeable about returns and also where the tools are located and if they are in stock other than that I have no complaints with the service and the helpful of the employees that were working on the day I had went. I only wish I had explained that I had a broken spark plugs and I could have probably bought the exact thing I needed to get but it was not the fault of the employees
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June 2022 by Betty Fischer
Always gets what we need -if not in stock then within 24 hours. Now same day home delivery too!!
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May 2022 by Rick Mcfarland
Nice workers, they were busy in back of store
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April 2022 by David Chartier
Staff very courteous and helpful. Had the parts I needed on hand.
