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December 2023 by hawkeye197 1
Got quoted over 1,600$ for a single break line. Would not explain how it was that much when the Chevy dealership will replace all the break lines for 750$ cheaper than here rather he replied with “what don’t you understand about parts and labor” very rude. Also had to pay 100$ for Diagnostic when I told him exactly what I wanted done. Complete wast of my time and money I don’t recommend this place to anybody
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September 2023 by Trisha Cain
Would not recommend, took months to get us in, if it was that busy or couldn't get parts they could of been straight up with us.. after they finally got us done, a month maybe a month in half at the very most, the truck is doing the same thing it did when we took it in, so obviously didn't fix the main problem it went in for!
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September 2023 by Ali Peters
Rob at Great Western Transmission is exceptional. Between the 46 phone calls I made (my dealership was trying to screw both of us over) Rob remained resilient and helped me solve my car issues and went above and beyond. Definitely recommend bringing any of your vehicles here!
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July 2023 by Jeff B
This place is horrible. No communication at all. They locked up my truck for the entire weekend without my permission leaving me without a vehicle for 3 days and no way to get to work or anywhere. I called them several times asking about updates on my truck and NO CALLS BACK. My truck was fully drive able and had just a minor issue. And they kept it for days for no reason and without permission. HORRIBLE PLACE.
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July 2023 by Enean Mattes
Staff is knowledgeable, friendly and very thorough.
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June 2023 by Trickshot club
They opened late and still haven't gotten back to me on my transmission
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April 2023 by Robin Rounds
They were really helpful. Rob did a great job and was very patient. Very good customer serviceService: Transmission
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April 2023 by Carla Hansen
I love this place...they are always quick to get our vehicles fixed and back on the road...we have recommended this place to many people and thank you Rob for the awesome service!!!!Services: Electrical
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March 2023 by Pasquel Yanelur
Nice and friendly, they really appreciate their customers
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February 2023 by Chris McCormick
I absolutely do not recommend this shop to anyone for any type of auto repairs. I took in my vehicle on October 25th 2022, it is now Feb 22 2023 and I still have not received any information on my car. I've called multiple times between now and then and haven't gotten an actual diagnosis from anyone. Also, in the 4 month wait for my vehicle I did not receive one courtesy call updating me whatsoever on the progress of my vehicle. I have since had to make arrangements to get my vehicle towed from there lot to another auto repair shop so it can actually be worked on. Something fishy is going on at this place of business and the owner and operators of this shop should be ashamed of the poor service they provide.
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January 2023 by Jason Courtney
Always a pleasure to do business here. Great people
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July 2022 by Courtney Yunt
I was traveling from out of state and found myself needing a rental car to drive to a very special wedding. Great Western gave me a great deal AND picked me up! Great guys and great service!
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July 2022 by Stasha Wilde
THE WORST customer service ever. Get told one story and then it’s a different story in less then 10 mins. They’ve had my truck for almost 2 months and haven’t even touched it when they told me it would take 2 weeks to fix. I am getting yelled at in the phoen( I am not happy myself) and told me I cannot have my truck unless I pay my bill which there should only be diagnostic charges cause they told me they wouldn’t touch it till next week now 15 mins later the whole transmission is taken out? Makes no sense. Scammers
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May 2022 by Karen Milander
Would highly recommend Great Western Van and Car Rental, Transmission and Auto Repair! They are quick to get you in and do excellent work! Thanks Rob!
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April 2022 by David Williams
Thanks to rob n the rest of his crew for helping me get my car back in shape
