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April 2024 by Sassaphras Quartet
We were on our way from KC to Cedar rapids and ended up with malfunctioning wipers right next to quality auto solutions. Matt came out right away and got us back on the road in just a few minutes!
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April 2024 by Aj Williams
I had an alternator/battery issue with my truck and they knew right away and diagnosed the issue and got me all set up! Very fast and great service! Super knowledgeable and very helpful! Will definitely recommend.
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March 2024 by Ryan Pentico
Matt was great to work with! He was prompt with answering questions I had, gave an accurate estimate for both cost and time, and even picked up and dropped off my vehicle too.
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February 2024 by Dan Swoyer
Quick, courteous, and inexpensive.
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February 2024 by Dylan Bridges
We had the clutch go out in our truck and we called another mechanic before him well that mechanic cost a 400.00 tow because the previous mechanic wasn’t communicating but when we called Matt and explained the whole situation he called the tow company that had towed the truck and had it towed to his shop and he was telling us exactly what was going on the price was really good considering that the clutch was needing replaced and his wife made sure the receipt was sent to us by email and everything I definitely will return if anything else that comes
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January 2024 by Chelle Leininger
We were traveling from Kansas to Minnesota on I-35 driving a Ford F350 diesel and pulling a trailer when our transfer case exploded. It was five days before Christmas, and we were 600 miles from home. We knew we needed a tow truck and a knowledgeable mechanic. We looked to Google and called the closest place first—Quality Auto Solutions in St. Charles, Iowa. Ten minutes later, Matt arrived, towed our vehicle to his shop, and went out of his way to take us to a comfortable place to eat and wait for our family to pick us up. He worked fast to find a transfer case, driveline, and wiring harness. He repaired all of that plus mended the broken fuel line and brake lines, and we were back on the road right on schedule! If you need an honest mechanic who knows his stuff and will treat you right, Matt at Quality Auto Solutions is your guy! Thank you, Matt! We pray God will bless your business and honor you and your family! Merry Christmas!
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September 2023 by Rita Archer
Awful service, will never return.
Don’t go no matter what
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May 2023 by Amanda Sabata
Matt is very fast and reasonable. I had a time crunch to get my car fixed and he got the part and fixed in a days time!Services: General repairs & maintenance
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February 2023 by Angela O
I called Quality Auto as I was overdue for an oil change. This was the 1st time I have had any service done at their shop & I wish I had found them sooner. They even pick up your vehicle from your house & drop it back off which is very convenient. Matt was very nice & accommodating. I felt like I had known him for years. He was easy to talk to & even played fetch with my dog. He informed me of some future services I could expect for my vehicle & was nice enough to provide information, quotes, & options. It's definitely nice to he able to trust someone to be honest & provide quality service. I'll definitely be a lifelong customer.Services: Oil change
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February 2023 by Alexander Skiniotes
My wife was driving daughters car from Chicago to KC. A pulley seized on the highway, able to get to the exit. Came across Matt after looking for auto repair as I was 400 miles away. Matt answered quickly, stated he’d be there in 30 minutes. He was. He assessed the issue, obtained tools and parts and repaired the car at a more than fair price in the come and go parking lot, saving us a tow. Great guy, great service, and fair pricing. Wife was back on the road in 2 hours from breakdown. Highly highly recommend. Note…I have never done a google review or any other public review but this warranted the review.Service: General repairs & maintenance
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November 2022 by Linda G
Matt is our car go too guy. He rebuilt the front end and replaced the transmission in my son's car, he's come to our home to help my husband with his car and just recently, he replaced the engine in my 2018 Santa Fe. I'm not one that has any trust when it comes to Auto mechanics but Matt is an exception... he feels more like a trusted family member and always makes me the same way.Services: Transmission replacement
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October 2022 by Kathleen Downes
I had a headlight problem and couldn’t have been in better hands! Excellent, convenient, fast, friendly customer service that I didn’t know existed until I did a web search. The sweet, friendly pups were definitely a bonus!!
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October 2022 by jake eslinger
Broke down 300 miles from home. Had to get a tow and every shop I called said they weren't going to look at it until the following day. I was able to get ahold of the amazing people at quality auto solutions, they not only ordered the part I needed, picked it up, then brought it to me in a parking lot the same day. Not only did they install it right there, they also had me follow them to get it tested (alternator) when it turned out that it needed a little more work, they stayed with me for an additional 2 more hours in a parking lot to get the work completed. If that isn't customer service, I don't know what is. My only complaint would be they are 300 miles away and I can't use them as my regular shop
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October 2022 by anais 95
Before committing your car to the services of this backyard mechanic, ask to take a look at his shop. Unfortunately for us, we only saw it after Matt broke all the deadlines specified in contract, and we were forced to go there, since he was not returning calls. The shop resembled a junkyard, with the access to the driveway strategically blocked by multiple vehicles, so no one could drive in or out. A large dog was guarding the premises. There was a pile of trash next to the walk-in door. No signs anywhere. No office. Clearly, customers were not expected to stop by.The "repairs" to my car by this business cost me in excess of $3K, several months of wait, and enormous amount of stress. After the final repair, the family car, which we had been very fond of, quit the next day after it left Matt’s shop. It had been washed prior to going there for a major repair, and was returned dirty and smelly inside, covered in dust and fingerprints, outside. While it was there, despite my request not to do so, Matt pressure-washed everything under the hood, which resulted in damage to electrical system, water-logged horn, and broken lamp in a brand-new headlamp assembly. I had to point all that out to Matt to get him to fix the damage, because he himself did not make sure that everything was working prior to submitting his invoice and releasing the car. His main concern was to get paid. He does not trust his customers and keeps vehicles until checks clear, after which you have to get the car out of his shop immediately under the threat of being charged $35/day for storage. That was after several months of our time wasted in violation of every deadline that Matt had committed to in the form of a contract. I did not observe any professionalism that other reviewers mentioned. Matt became rude and disrespectful as soon as our car got into his shop. Lacing his speech with profanities seems to be a norm for him. They play nice only until they reel you in. Once they tear your car apart, you become a fair game for abuse. Communication becomes very difficult. Matt used his under-aged kid to pass on information and to drive my vehicle out of his clattered yard. Locals know better than to take their cars there. Unfortunately, we found out too late. This review is for the services rendered during a 6-months period in 2020-2021. The daily reminder of the services that we received from the Quality Auto Solutions is sitting in my garage in a form of a disabled vehicle.Services: Auto engine tuning
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September 2022 by Robizard
As reliable as a bulldog at a baby shower
