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October 2023 by Deborah Ewurs
Went to get a family size chicken dinner ant they had no mashed potatoes, so I guess they won't sell a chicken dinner and let you get something else in place of it. They acted like they didn't even want to wait on us.
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November 2021 by Jeff Carley
Very good HyVee bakery
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September 2021 by Erin McQuerry
While I love this Hy Vee and shop here nearly every day. The quality of food coming from the kitchen in the hot case and Chinese department is terrible and they should be embarrassed.. Especially the Chinese food department. Every time so go it looks as though the food has been sitting for days. My son got spaghetti yesterday that was completely rock hard on one side…. I know times are rough and they have signs up needing help but these issues are not new..
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September 2021 by Vera Stout
Always helpful people. The Pharmacy staff is awesome.
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August 2021 by Kristin Danielle
Always well stocked shelves always have everything I need at this location
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April 2021 by khamlei somsavath
Bailee at the costumer service is probably the worst manager I have encounter.I went in this morning to buy a fishing license with a trout tag.I didn't realized until later today that I got "trot line" instead.The young gal help had no idea how to resolve the problem and git zero assistance from Bailee who basically blow both of us off.
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January 2021 by Tony Jorgensen
Not happy one bit with your stores pharmacy. I need to get a Shingle vaccination. I need it because I am a transplant patient, I got shingles, and was told by transplant to get the vaccination as soon as it cleared up. My wife called for all the info, and wasn’t told 50+. I went in your pharmacy to get the vaccination, and was told since I wasn’t 50 yet that I needed a letter from the doctor. The doctors nurse Nicole sent me a letter which I took into your pharmacy. It had c
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July 2020 by Michelle Weigel
Chet and Kaitlyn went above and beyond. I ordered Aisles Online to be delivered. I received a confirmation text from the delivery service stating they were in route. After nearly 45 minutes of waiting, I called the store. Chet looked into the matter and called me back - not receiving the answer expected from delivery service, he asked Kaitlyn to re-shop my entire order and personally deliver it to my home. Both were sincere and apologetic. Thanks for making the best of a delivery gone missing.
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March 2019 by K M.
if NO stars was an option and just a review ... THIS location gets a big R for review and RACIST... everytime I go in there I am never greeded never asked if I need help and witness all the employees are caucasian white. I was in line stuck because the frustrated cashier was annoyed with me since I didnt just want to buy my paper towels instead of me getting my coupon. I was "holding up the line" she kindly stated to the customer behind me and then started conversing with him all cheery and nice completely shutting out the fact I am still the current one intransit at the line. Gave her my rewards member card, she mis pronounces my name ASSUMING what it was and I had to correct BOTH HER AND HER MANAGER. once they rudely solved my coupon error I said thank you have a good day, not them! Judgemental racist disgusting people in this world so now I have to drive alll the way to euclid ave wher the people are amazingly nice and I live near the pleasant hill location.. but its worth it now.
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October 2018 by Jaime Bernal
There is a Redbox Kiosk at this location
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September 2018 by Jill C.
Worst pies from the bakery! We had 2 half-pies last week a strawberry rhubarb and an apple we threw both away. After one piece which we also threw away. Apples completely uncooked. You could hear the crunching as you chewed them, same with rhubarb. Out of the 2 bites, I had 4 large pieces of core, easily could have choked. Crust was underdone and too thick also. Bad pies, very bad.
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June 2018 by Joseph Hilsenbeck
The fruit is old and bruised extremely disrespectful cashiers just walked away from me when I approached the check out will not be going back
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November 2017 by Eric J.
Hy Vee Market Cafe Pleasant Hill. The grocery store should have 5 stars. Great caring staff wonderful customer service. The weakest link is their market grill. Wife went in to pick up breakfast. Yes the bfast burrito was good. But was missing side of bacon and received potatoes instead and the cost was 12.00. I would have gave more stars but this was just the tip of the iceberg. I shop there 2 plus times a week and use to grab food from the market grill to go but orders are wrong, food quality is hit or miss. You can flip a coin to see if Food was going to be good or not. As the cook hands me the Togo bag he stops and yells has this order been paid for like I am trying to steal food. And prices!! I know Hy Vee wants to be known as a upscale grill but it's Hy Vee. I am looking for good, quick, comfort food at a good price. If I want a expensive sandwich or breakfast I want a sit down with full service. Please help your grocery store and fix your market grill or close it down. Sorry for sounding so negative but the people in your meat, front end, liquor really work well together and enjoy all of them. The market grill has to be pulling other dept. down
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April 2017 by Tu
Clean, free air for tire, meh car wash. 24/7 customer service. Gas also cheaper here than other spots!
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February 2017 by John M.
Been coming here for nearly a year and a half recently transplanted to the state of Iowa. Had a few issues in the past. On two occasions, have purchased rotten chicken, almost made the same mistake with chorizo, which was weeks expired on the shelves. Another incident was questioning the weight of a pre-weighed steak sold in the meat counter which felt light and when weighed in wrapping at the vegetable scale still showed underweight. I brought this to the attention to the checker, and blew me off. Wasn't worth going forward with a dollar or two at that time. Not to mention several purchases in beer and wine where the beer was clearly expired. According to one of their managers, the normal procedure is to discount expired beer and not contact the distributor to replace bad product. All of these issues are of a quality and safety concern that shouldn't go ignored. Today, as small of an issue as if was, was my last straw. Been a long day, and looking for a good value for a meal for everyone in the house visiting from out of state. Went to the website and saw the stores own advertisement for a daily special of 10 dollars for unlimited wings in the market cafe. went to go purchase and said there was a change to call it "market express" with this change there is no longer daily specials, this advertised special was not honored by the department. Nor is there any indication posted anywhere that this is their new policy. I asked to speak to a manager, some line cook spoke to me instead, and told me the same. I asked to speak to the store manager and said he wasn't available, and didn't know when his next shift was. But offered to have me speak to a perishable foods manager. I asked for the store managers name and number, and was short with me and physically appeared upset but was at least courteous. I will call the store manager tomorrow to discuss all these issues. If they aren't resolved in a reasonable manner, my next steps is to contact Hy-Vee corporate offices, Iowa department of food and consumer safety, and my friends at a few larger scale breweries that sell their products to advise them of their practice, and expose these concerns repeatedly in a multitude of very public forums, until someone answers to a much larger concerned party. People make mistakes, and should do their best to correct them without forcing their hand. I would much prefer this to other methods.
