-
March 2024 by stacy cason
If I could leave a zero review I would. The service here lately with pizza is ridiculous. Pick up time was 10 mins ago and they haven’t even started my order yet and one ahead of mine they say The last 3 times I have been here for pizza I have waited 20 to 40 mins after the pick up time. You really need to review your online times if you can not do the pizza with in a reasonable time. I get a time here or there with being behind. But everyone more than 20 mins for the last 3 visits . Is unacceptable. I will not be doing pizza anymore here.
-
October 2023 by Dan Kaiser
Every pizza I've had here has been bad.
-
October 2023 by Julie Wright
I only get caseys pizza, for years now. Last night that changed. My friend Diane ordered, I paid. Soooo disappointed. Got a large taco with toppings on side so we could heat up left overs. Pizza was gross and soggy, cheese wasn't even melted, see picture. Also got a medium pepperoni which was no more than a piece of cardboard with 5 pepperoni and sparse cheese. Am throwing all away. Will not order from this store again. May not order caseys again for a long time if ever. Did not come close to any caseys pizza I've had before. Gross
-
August 2023 by Crazy Bass Dad
Ordered 4 pizzas online. Waited an hour and went to the store as directed. I waited an additional 20 mins to find out that they gave my order to another customer. Employees would not refund my money. Wanted me to play phone tag withe the manager. I called my bank to dispute the charges. Every location is horrible in that they have untrained employees and want you to contact them but they never make it right.
-
August 2023 by S O
Today I found multiple blonde hairs in my breakfast pizza; the moment I saw the sale by time of 6:48a and it was already almost 7:48a I should've just left the pizza there. There have been times when I've seen the kitchen staff move between the kitchen and outside with their gloves on but because I know you can never tell a personal level of hygiene and acceptability in any kitchen outside of your own I try to block that out of my mind and purchase the hot items only when I absolutely feel the want in that moment. Although, most of their staff is pleasant this experience today is very concerning; please revisit your kitchen staff behavior/guidelines and aid in preventing this kind of occurrence again.
-
June 2023 by Emily Gustafson
This is a negative positive review. Placed an order for a large pizza around 5:30 it said it’d be ready at 6:22 with a 40 minute wait. My folks said ok to it. Got there a little after 6 and looked around before going to the window for pickup at 6:20. They said it had just been put in the oven and it’d be 6 minutes because at the time there was only one person in the kitchen but it was almost 6:45 by the time they made the pizza. Devin said we could get a free fountain drink, case of donuts, and put our name down for a free pizza with our next visit. He apologized and asked how long we’d been waiting. Thank you for the great customer service experience and unexpected surprises
-
May 2023 by briana housman (Zeden)
Ordered a pizza for delivery, they had doordash deliver it, and when the dasher got the wrong address, caseys refused a refund even though it was ordered through their app, doordash wouldn't give a refund either.What's the point of adding the delivery this way when it makes it more difficult for the customer? Honestly makes me not want to order caseys ever again.
-
May 2023 by Jacob Sabata
Only giving one star because zero isn't an option. WORST pizza in the whole area, even by Casey's standards
-
July 2022 by Linda Taylor
1125 indianola ia,chase he was excellent server
-
June 2022 by Kara Morris
The employees were arguing with each other and cursing. I went inside to buy ice while my husband loaded it. Another employee came inside and was yelling asking how many bags of ice we purchased while I was literally checking out. I've never been treated like a criminal before and I didn't enjoy it.
-
September 2021 by Odd Fellow Consultant
Best pizza around. Thank you!
-
January 2021 by Brandi Davis
I have never had a problem when ordering online, but this time I ordered breakfast pizza, and when I got home one of my pizzas had toppings I didn't ask for. I called the store to ask if the menu had changed, because I ordered my pizza exactly how it said it was made online and got toppings I didn't want. The lady that answered the phone told me I had to specify I didn't want the extra toppings otherwise they put them on it. What sense does it make to list what comes on the pizzas online if the store is just going to make it how they want. I am very disappointed and would like to know why this is allowed. I should get the pizza how it says it comes unless I customized it.
-
January 2021 by Mary Briggs
Always enjoy their pizza, sometimes the wait is longer then we wanted due to them being busy but we love the pizza so we will wait. Friendly staff most of the time too.
-
January 2021 by Vickie Duncan
Great pizza!!
-
September 2020 by Jzinn
Pizza seems to be a hit-or-miss there Sometimes good sometimes greasy is all goes out
