“Exemplary customer service!! I made a U-Haul reservation through another dealer. There were multiple issues in the trailer being where it was supposed to be for pickup (no blame on the original dealer). Out of frustration & panic and no help from the more corporate/scheduling U-Haul office, I contacted U-Haul Neighborhood Dealer in Pella. He went above and beyond to assist me in getting the needed trailer, even though it wasn't through him! He even called me the next day to ensure the plan was in place. He received no compensation from my reservation & rental. Best customer service!! If a moving trailer is needed in the future, I will be calling U-Haul Neighborhood Dealer!”
Truck Rentals
Truck Rentals
“Exemplary customer service!! I made a U-Haul reservation through another dealer. There were multiple issues in the trailer being where it was supposed to be for pickup (no blame on the original dealer). Out of frustration & panic and no help from the more corporate/scheduling U-Haul office, I contacted U-Haul Neighborhood Dealer in Pella. He went above and beyond to assist me in getting the needed trailer, even though it wasn't through him! He even called me the next day to ensure the plan was in place. He received no compensation from my reservation & rental. Best customer service!! If a moving trailer is needed in the future, I will be calling U-Haul Neighborhood Dealer!”