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June 2024 by thegamingfam
This place was an average experience. Customer service is also average
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March 2024 by Angela Stufflebeam
On Saturday March 16th I went to the photo lab and Hannah I believe was her name personally assisted me with my canvas and mixed tile orders. She not only walked me thru all steps to order but made suggestions on different products that would better fit my needs and applied the discounts available without me asking. She was exceptional in so many ways exceeding all of my expectations and was friendly, pleasant and literally the best customer service I’ve had in months!!!!❤️
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December 2023 by Bill Ewaniuk
Workers are very helpful at this store
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May 2023 by Joe O.
It has been over one year since they stopped weekend hours for their pharmacy due to a shortage of staff. There is no excuse for this. A big company can easily pay a premium to get a pharmacist to move here, at least temporarily.
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March 2023 by Monica Scott
The worst service I have ever met in US. Taking a passport photo for $18.18. That’s not even the worst. As I asked for a digital copy they said they could not put it in my USB drive neither could they email that digital copy. I had to buy a usb drive from them for $7.50. Wow…
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July 2022 by Jessica Ratliff
The inconsistency of the pharmacy hours is frustrating. They use to be my preferred pharmacy, however now I will be switching to an alternative pharmacy.
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June 2022 by Jessica Ratliff
Extremely unreliable pharmacy hours. There should be away to get assistance when calling the pharmacy number.
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May 2022 by Margaret Courtney
Walgreens has reduced their pharmacy hours to less than 40 hours per week, no weekend hours at all. I have medication that I must take daily. I have missed several doses in recent months because of the limited availability of services. I am switching to one of the other pharmacies in town, all of whom have weekend hours. I have been a faithful Walgreens customer for decades, but I’m not willing to risk a recurrence of a deadly disease because Walgreens doesn’t want to pay their help decent, competitive wages.
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November 2021 by Corey Trainer
Do not schedule anything here. They will cancel it, and not tell you. We scheduled an appointment for our son, got a confirmation number and everything. The day of the appointment there were reminder emails and the whole nine yards. We show up and the pharmacy is closed. No notice, nothing. We drove from 30 minutes away for nothing. Don't waste your time on this terrible store.
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October 2021 by Martha Jaie Simmers
The lady technician Jennifer is rude as hell she thinks its all about her she knows all about Medicare you have to have it when you turn 65. Even pharmacy head tried to call you have medicaid you don't need Medicare part d.
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September 2021 by Babygizmoismykitty 37
Too bad we lost our Mr. Quick restaurant for this. Why couldn't they have kept Mr. Quick and put this in the empty lot across the street? Mr. Quick was about the best deal and tastiest burgers and fries. Ottumwa has lost many wonderful places and monuments over the years its a real shame!
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April 2021 by Jaie Simmers
The lady technician Jennifer is rude as hell she thinks its all about her she knows all about Medicare you have to have it when you turn 65. Even pharmacy head tried to call you have medicaid you don't need Medicare part d.
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July 2020 by Trenton
Hit miss service. I honestly want to like Walgreens but the customer service on the sales floor is hit miss due to staffing or management issue. I will give them credit for carrying hard to find brands and for the check out lines running smooth every time I've been there.
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July 2020 by Leigh James
If you are going to post that a mask must be worn, which by the way, I have no problem with and shared a new one with an older gentleman, did I see 7 customers without a mask?
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June 2020 by B Safe
I went to the ottumwa Iowa store. I read the previous reviews, and I don't have anything better to say. Their rather self-absorbed and not real helpful. I've been to many Walgreens stores and this one is by far the worst.
