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March 2024 by Stan Kosmin
Never coming back
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March 2024 by The brothers !!
I had an appt today at 4 and they were closed! I waited until 415! No phone call or anything! I'll never go back. And i called 5 times prior to my appt and they never answered! This was in ottumwa
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December 2023 by Chris Batterson
Trash. Stood at the counter for 15 minutes while the lady completely ignored us and stood right next to us wiping the counter down. Acting like we don’t exists
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August 2023 by Sharon
After getting a voice message stating unable to receive calls, please try later,did 2 more times. Customer service can't leave the counter nor did they have the salons number to check on the situation ,So went in to see myself. So when she was available I asked about phone and website for booking appointments being down so thought I'd come in to see if still taking walk ins.and a I got a irritated rude response "Our phone and Internet is out an for some time now and nothing we can do about it, You have an appointment? If not I can't help you I'm booked up for next 3 months !" Okay, wished I'd known this before traveling 60 mile round trip. Got a repeat spill of rudness,instead of ,Sorry can't help you today but would you like to make an appointment anyway?.And yes I would.thank you. So heads up no phone contact,no online booking,And A very long wait time!! I'm sure there's a "staff shortage, "
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July 2023 by Cupcakewars
Great place to get a hair cut been going there since I was a little kid
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May 2023 by Renee Parcel
Friendly staff and great cuts.
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March 2023 by Laura Warren
I took my 86 year old mom in to get her hair cut on Sunday at 1:00 pm . Two stylist were sitting visiting with each other . I asked if they could cut her hair and was told they were booked and could not , that place was empty . I said I thought it was a walk in ? . They said yes but we're booked . Very rude employees who I think just didn't want to work .I found it to be very poor business.
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February 2023 by Christine Miller
I took both my granddaughters in to get cuts and both came out looking much better. Great with 3 and 5 yr olds!
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October 2022 by Joshua Anderson
I first went to Great Clips who had a 2 hour wait and the woman was rude to me. I said heck with that they aren't getting my business. I then when to SmartStyle who got me right in within 10 minutes a cut my hair great! Thanks!!!!
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October 2022 by Curtilingus
They do a good job. I've had more consistent results here than at great clips
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October 2022 by Jonathan Vanblaricom
Friendly and great service Sherri does great men's Fades
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May 2022 by Emily Raya
Amanda W. is wonderful. My hair is prefect and I left feel so much better. Thank you for a wonderful experience.Services: Haircut
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April 2022 by Mindy Moore
Amanda Wignall at Ottumwa SmartStyle did an amazing job highlighting & styling my hair! She was very knowledgeable & helped me decide what to do. Best blonde I've ever gotten! I love it & enjoyed my time there. Will definitely be going here from now on! Thanks!
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February 2022 by Jonathan VanBlaricom
great service and friendly staff
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February 2022 by Shelbie Myers
Cassidy does amazing work! And her vibe is always great! I highly recommend this place and Cas!