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October 2023 by Cyanii
Do not shop here. They sell things for double the price you could get it on Amazon or any decent place. I saw a PC in there selling for a total of over $5000. The total price of the setup was less than $1200.
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September 2023 by Richie Fischer
Linda should receive further training before attempting a sale
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November 2022 by Douglas Vorhies
The mgr and finance were both adsholes. Very bad experience. I returned my furniture and went across the street and bought new.
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November 2022 by Jen
These people are a joke…. Do not go here!!!
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October 2022 by Wreckless Love
Worst customer service, ever!Tried to return some furniture after my wife sustained an injury and we couldn't afford it, and it took them nearly a month to get it picked up.All I kept hearing was, I'm sorry
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September 2022 by Kalvin Maskrey
great staff and really good service
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August 2022 by Ljane Watkins
I would rather do business with a crook. The manager is rude yelled and screamed at me when I told him he was rude he said ya I've been told that but no one can do anything about it and then they refused to come get their merchandise for months, then the manager stalked my house and threatened us by saying we were gonna get a felony if we didn't give them it back. Then he tells my brother that if we pay the 1500 back we will be good, then when my brother called him about an HR later the back dropped to 400.
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August 2022 by Shian Nichole
certain employees are ok however they have other employees that refuse to listen and will call you outside of aronas business hours.. like they don't open til 10 or 11. and at 7 and 8 your getting ppl pounding on your door or calling your phone about a payment. ? there's not another place that acts like this about payments. ? bout to just send it back for the quality ive told them it's already becoming.
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April 2022 by Amber Tryon
I just love that store and Tony he is top notch can't ask for a better furniture store in ottumwa Iowa
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October 2021 by Jeffrey Dage
Good place to lease home furniture. Good clean store always has floor stocked.
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September 2021 by James Dempsey
The experience was very professional upfront straight to the point and got my product enjoy the experience
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July 2021 by Alley Jarvis
Definitely friendly, amazing workers! Felt very welcomed upon entreating Arona, the entire store was clean and in such great order. Application took a few minutes. They’ll definitely work with you and are there for you! Downside when It was time for my delivery, it came about 3 hours later then the normal time frame. But they communicated with me & always kept me updated!
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April 2020 by Brian G.
Rude and relentless!! This place is like legalized theft! Basically, appliance loan sharks! First off they charge about two times it would cost to purchase the products from a real appliance store but over a course of month's . Example: See the attached add for a Samsung washer and dryer, if purchased at Lowe's it's $1796 vs leased through Aaron's for $3599 a difference of $1803! People use them when they have the least amount of money! Basically, hitting the poorest twice! I had a friend that used them and put me down as a contact, two days late on payment I was getting a call to contact them! I am surprised the guys name was not "Guido"! Disgusting! After the the fifth or sixth time they were a day late on payment, I had them remove my contact info and decided to write this review! So if you are in need of an appliance and cannot afford to purchase new from a normal appliance store? Look on FB or your local buy sell or trade until you can. DO NOT DO BUSINESS WITH A THIEVING COMPANY LIKE THIS! God Bless!
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March 2020 by Shyanne Vanderhyde
My husband and I just recently purchased a house that did not come with a washer and dryer. We thought it would be easier to go through Aarons. We ordered online and was told it would be 7-10 business days before it was delivered. We called and said we were just going to pick it up and it would be available on Wednesday 3/18. On Friday 3/20, we still didn’t hear anything from them so called again— the manager was very rude and arrogant, saying we did not call on Wednesday and
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March 2020 by Corey Matthew Kehn
Terrible service. Suppose to have automatic payments but never once came out of account. Had to constantly pay late fees due to them not doing automatic payments like we had set up. Huge scammers.