“HUGE shout-out to the amazing Kayla in MCG tech support! I could not remember my wifi PW and, after calling the after hours tech support number, received a call back within 5 minutes. It was Kayla and she was fantastic! She helped me remember/retrieve my wifi PW and also showed me how to get it on my own via the awesome MCG app. Kayla was kind, funny, engaging, just lovely! I have used many internet companies - across the country and over the years - and MCG is far and away the best! Best customer service, best people, best quality, best everything.”
“Extremely friendly staff, very knowledgeable on plans and devices. Plan pricing is very reasonable and coverage is better than what I was getting on us cellular.”
“I am extremely happy and satisfied with The U.S. Cellular Representative that assisted me in selecting IPhone 15 Pro. First time I have experienced coming away feeling confident in knowing how to operate my cell phone with ease.
Nathan in my opinion cares that the customer leaves satisfied and should problem occurs to know the customer is welcome to come back for assistance. Nathan is professional courteous, kind, listens well to customers concerns and needs, etc.”