O'Reilly Auto Parts store #682 in Onawa, Iowa, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also provides brake rotor and drum resurfacing and builds custom hydraulic hoses. Customers benefit from the free Loaner Tool program, perfect for those needing tools only once, with a refundable deposit required. The staff, including parts professionals, are known for their kindness, knowledge, and willingness to help with any project, often going above and beyond to assist customers in emergency situations. Many reviewers highlight the store’s excellent service, mentioning how staff like Brent and Derek went out of their way to find solutions during urgent brake line repairs, even matching parts from their supplies to fit unique modifications. Customers appreciate the friendly atmosphere and the staff’s genuine care, feeling they are treated with kindness and respect. The store is also praised for its availability of parts, with many stating they usually find what they need quickly and efficiently. Supporters recommend the store for its helpfulness, especially for brake work and warranty services, which are seamless thanks to the store’s system. The convenience of tools, knowledgeable staff, and personalized service makes O'Reilly Auto Parts a trusted choice for local auto needs. Despite some minor issues like delayed notifications for in-store pickup, overall, the store is highly valued by the community for its quality service and customer care.
this place is awesome the guys who work here helped us out so much. coming across country road trip we had to do a last minute oil change. they were helpful and came in clutch. absolute rockstar of a team who works here Onawa O’Reilly.
May 2025
Brent was very helpful and patient! I recommend this O'Reilly, very clean and organized.
March 2024
Always a pleasure going to this location. Highly recommend supporting this business as they are always willing to help! 10 out of 10 stars!
