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July 2024 by april lewis
Never have had to change a review. Here it goes: Ordered 2 tires from them was scheduled for an early morning install.
Forgetful me I forget 1 rim back at my house (3 minutes away).The man threw his hands in the air and said "we will have to schedule you later today." No sir you lost my service.
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June 2024 by Ruby Crawford
ID GIVE NO STARS IF I COULD. MERLES TOWING AND AUTOMOTIVE IN WATERLOO and OLEWINE IA ARE CORRUPT. I never do this. So it takes alot to get me to this point. I try to see the good in everyone and faith that not everyone is crooked. This company right here you should never do business with. The owner is corrupt and a fraud. He is a theif. First he agrees to pay for services rendered, barely pays a dime for months. Then calls a loyal employee out for stealing money from the company. Which by the way this employee never asked him for barely a payment until 4 months of doing work for free. Then after all that he sells the bike he agreed to store of this employee.... illegally, falsified documents to do it. The bank is involved cus there ia a lein on the bike, he avaoided them after they said they wanted their property back and they tried to set up time to pick it up. He ignored and avoided them, then sold the bike with a illegally obtained title. So if you want ur money stolen or your belongings taken its your loss Iv made this a public service announcement.
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December 2023 by Kayla Johnson
We are super thankful for the service we receive when we take our vehicles to Merle's. The staff is incredibly kind and efficient. Our cars are always done in a quick manner and they are very fairly priced. I highly recommend this auto shop!
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October 2023 by Robert Gould
Great down home respectable service at a affordable price. Can't beat the service or the timely manner it was performed in.Thanks Jon Long and wife.
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September 2023 by Dusten Rolando
I came to town for work. Had some truck problems. Called to see about looking at my truck as I lived a couple hours away. I didn't know what else to do. They said it would be a little bit but would help me out and get to me as soon as possible. Within an hour they looked at it and had my problem figured out. I had no idea what I was going to do otherwise. Small town and panic mode for me... Merle's really came thru. I give them 120% credit. Keep them in mind when u need work done on your vehicle! Totally came thru for me. Thanks for the quick and reliable service! Appreciate it so much!Dusty Rolando
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February 2023 by Kyle Oconnor
They do not do oil changes
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September 2022 by Janet Heginger
Good atmasphere,good food,
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December 2021 by Kellie J Kopplin
I'm not one that writes reviews but this Company deserves the best review..There staff went way over what they needed to do ...They spent hours looking for the parts I needed and were so personable and professional...I will not be taking any of my cars but to them..I dont impress easily and I can't believe the service ..the great prices and I just can't say enough about how great the experience was for me..I would highly recommend this Company for. all your car needs ..Kellie KopplinService: Engine repair
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September 2021 by Gayle Rose
Was fast and courteous service. Very nice people
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August 2021 by Hance Throckmorton
Great! Service! They do free pickup and delivery on your vehicle.
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August 2021 by Larry Shonk
Editing my review to reflect the owners sincere attempt to make things right. I stand by the lack of professionalism displayed at the office, but appreciate efforts to fix the problems.Service: Engine repair
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February 2021 by Mike Hildreth
Great customer service
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January 2021 by g. rose
Was fast and courteous service. Very nice people
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December 2020 by Paul Kisner
Quick and friendly
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November 2020 by crystal paige-doty
Friendly staff, affordable. Would recommend
