9AM - 4:30PM
1105 High Rd, Norwalk“Great service!! We are small business owners who travel constantly, this UPS store was phenomenal in helping us ship out our small orders , large heavy ones , and Amazon returns!Also, this was a big plus for us in particular - the parking lot was able to accommodate our truck + 39 ft toy hauler.We appreciate how easy it was to pull in, run our errands and head back out!”
“I love this place. Tom and the entire printing team are so helpful, efficient, and my jobs always turn out just as I hoped. They're so good with a tight turnaround time too!”
9AM - 6PM
3200 Ingersoll Ave Suite C, Des Moines“Best service for packaging/shipping in town. Offers good rates, has all the product, and is quick and efficient. Will ship usps when the post office is closed! Won’t ship with anyone else in the metro. This place is special.”
“They have the best employees at this location.I usually print out my labels at home and drop my packages off at this location. One time I had an international package and was going to pay/fill out the customs form in the office. I forgot my wallet, offered to just come back the next day. The sweet lady working told me she would pay with her own money for it to get shipped out and I could pay her back the next time I'm there. I came back the next day of course to pay her back, that was very sweet and generous on her part.”
10AM - 5:30PM
650 S Prairie View Dr Suite 125, West Des Moines“i left my keys in my hotel room in south beach miami & called Go Postal right away. Kim was MORETHAN HELPFUL, on something she had never dealt with. I was very frantic & probably not the nicest at points, and she was SO EXCELLENT. my keys arrived today, ahead of time (took less than 24 hours!!!) Thank you so much, Kim! You are a real life superhero!!!!!!”
“The gentleman who helped me was such a pleasure to work with. The first time I showed up, I accidentally walked into an "employee only" zone. Then I realized that I made a careless mistake in my print measurements. Despite this, he was so chill about everything. I was fully ready to pay the quoted $30 for my mistaken measurements, but he waived it no problem. I came back later that day to get the correctly sized item, and he greets me again, friendly as ever and big old smile on his face. The gentleman ringing me up (Brett I think, as per my receipt) was super friendly too, making small talk about my longboard ride. Just super impressed with my experience from end to end. I got what i was looking for in terms of service, and the staff's personable demeanor brightened my day.”
“Highly recommend! I needed a single print of a wedding photo and did not want to purchase my own photo paper and use my own printer ink, so I took an electronic copy of the photo to this store and gladly paid the fee for printing. The manager greeted us, and very kindly helped to crop and print the photo even though photo printing is supposed to be "self-service" at this store. Very helpful, they deserve your business.”
7AM - 12PM 5PM - 12AM
1501 2nd Ave, Des Moines“I want to give a shout-out to the Greyhound company in general. Their website is easy to use and when I had to cancel a trip they gave me a redeem code that I could use for a year. That's what I call good service.”
7:30 - 11:30AM
400 Iowa Ave, Martensdale8:30AM - 5PM
430 5th St, West Des Moines“This is my favorite post office to use! Staff is always friendly, attentive, and well educated on current USPS standards and rules. The building is pleasant and not post modern eye sore like others in the Des Moines metro. Our mailman goes above and beyond in his work.”
8AM - 6:30PM
4225 Fleur Dr, Des Moines“The employees were incredibly helpful! I got all messed up with my Amazon returns and they helped me figure it all out. I’ll go back to them for all my shipping stuff.”
8:30AM - 7PM
2800 University Ave Suite 420, West Des Moines“Customer service- employee 160040 was very patient, knowledgeable, and professional while assisting me. He took time to explain my options and assured he’d take care of my shipment needs.”
8:00 AM - 6:30 PM
2609 Dixon St, Des Moines“It's conveniently located near my residence. It's also about expectations, everyone is under staffed, so I always appreciate the service staff who are working. I've been receiving my mail and packages at this store for close to 20 years. Rick on the staff there has always looked after my needs and tried to help me with any Issues I might have. He would be might go to person if I had an issue, It's a small business and the owners are primarily at their Ankeny store, so they are not usually available. Like most service oriented businesses they've gone through lots of staff, Rick has remained a constant. Having said that all the staff I have dealt with have by-and-large have done there best to try and help me in any way that they can. They offer me what I need a place to receive and send packages from and hold my mail.”
“Younger woman running the counter was nice and helpful. She walked me through which type of shipment would get the package to it's destination by Monday (it was Friday when I visited) with tracking. I think the bad reviews are more for the postal delivery drivers than the actual walk-in location. Also grabbed some stamps because I'm loving the new designs.”
8AM - 6:30PM
3775 EP True Pkwy, West Des Moines“I love this location!! The young guy that works here is super nice and always knows what he’s doing- can’t tell you how many times he’s saved me time and money- all while being courteous! I’ve gone to other locations expecting the same service and haven’t received it. This location is hands down above the rest!!!”
8AM - 10PM
6200 SE 14th St, Des Moines8AM - 6:30PM
2643 Beaver Ave, Des Moines“I needed to ship two boxes full of fragile, porcelain, collector Christmas decorations gifted to me by parents and worth about $1000, and was terrified that they'd never arrive in once piece. I left the packing to the Beaverdale UPS store, and the staff packed them with tremendous care and professionalism. They arrived across the country in perfect condition, so I called them to thank them! So grateful for the expert way they treated these priceless family heirlooms so they can be enjoyed by another generation! Thanks, UPS Store! You went above and beyond for us and we really appreciate it!”
9AM - 7:30PM
700 SW 9th St, Des Moines“I had to come and get a package here and they were very helpful and quick :)Wanna give a shoutout to Carlos , he was very friendly and had a great positive attitude”
“Staff are really nice. Never an issue. I wish the hours were extended though just a bit. I work the standard 9-5 kind of job and thats the po box hours... Makes it really hard for me to try to get here to get to my mail. PO box access is available limited on saturday but most of the time they hold the item instead of putting it in a box so I have to speak to someone to get it.... Which means I can't get it on saturday. The hours are my only issue here. Location and staff are great.”
“Great location and is surprisingly efficient and effective (especially considering some reviews listed here). I've always been able to use the kiosk, go online ahead of time, and minimize any waiting. It's completely fine and is as intended/required/imagined/designed for. It's not meant to be a concierge level service provider.”
8AM - 6:30PM
1214 N Jefferson Way, Indianola“Leaving a review on behalf of Store 3057 in Mount Prospect, IL and whoever helped send that piece of pottery back to us did an amazing job and we just received the shipment in great condition. Very friendly and helpful staff.”
8AM - 5:30PM
1165 2nd Ave, Des Moines“Received wonderful training here to be a Clerk at the NDC. From Cindy Lamb, and O'Hara! Much love and thank you! In spirit with me always :D. The training here got me into a career that led to making the rest of my life far better than it ever could have been without it all. Thank you! God Bless the USPS and U! S! A!”
9AM - 4:30PM
201 W 1st Ave, Indianola“I simply like their food. I always get excellent customer service here. The place is well organised and the staff members are always super friendly. Will visit here again.”
“People always give post offices a bad rap. But that's because people are often in terrible moods and then blame it on everyone else.I've NEVER had issues or difficulties at this post office. Beth is always so kind and helpful, as are the other workers here.”