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“Best service for packaging/shipping in town. Offers good rates, has all the product, and is quick and efficient. Will ship usps when the post office is closed! Won’t ship with anyone else in the metro. This place is special.”
“Always friendly and helpful! But last night they went above normal great customer service. I made it to the store a few min after close and even though I said I would come back, they re-opened and started system to give me a receipt for my drop off package! Thank you!”
“I was greeted by a polite young lady who helped pack my items and got me a tracking label very quickly, very professional staff and have always used this location for my shipping needs.”
“Thank you Mike and Sarah for helping me get some printing done last minute on a Saturday afternoon. You both went above and beyond when two other places in town couldn't be bothered with my print job. Great quality and great price! This small business owner is very appreciative and will be back!”
“For the last two years I have had the best experience with this Fedex location. I would recommend their services to anyone. They are fast, reliable, and great with communication. I appreciate all they do.”
7AM - 12PM 5PM - 12AM
1501 2nd Ave, Des Moines
Shipping Centers
“I want to give a shout-out to the Greyhound company in general. Their website is easy to use and when I had to cancel a trip they gave me a redeem code that I could use for a year. That's what I call good service.”
“They've been great getting me in and out quickly. Yeah, they charge for boxes if you neglect to return Amazon stuff without a shipping box but they also box it up. I think that's fair. They charged me $2.00 once and $2.50 another time -- would probably spend that buying a box elsewhere as apparently Amazon requires a return in a box.
Anyway, these folks have been pleasant and get me on my way in short order, can't ask for much more.”
8AM - 6:30PM
3775 EP True Pkwy, West Des Moines
Shipping Centers
“I rarely post reviews for delivery services because usually I’m just in and out and it’s taken care of. This was a very unique experience and this employee did a great job. His name is Les. It was some of the best customer service I have ever received from a UPS store location. I will definitely come back to the store on. EP true Parkway in the future. I had lots of questions and he answered all of them for me in the most polite manner. He also took his time, making sure I understood everything about my package that I was mailing and what to expect, Did not rush me through the process. Thank you UPS and Les!”
“Always greeted with a smile! Friendly and helpful service. They provide ALL UPS shipping services and they have a self service Amazon Return machine. Choose this location, you will not be disappointed.”
8:00 AM - 6:30 PM
2609 Dixon St, Des Moines
Shipping Centers
“It's conveniently located near my residence. It's also about expectations, everyone is under staffed, so I always appreciate the service staff who are working. I've been receiving my mail and packages at this store for close to 20 years. Rick on the staff there has always looked after my needs and tried to help me with any Issues I might have. He would be might go to person if I had an issue, It's a small business and the owners are primarily at their Ankeny store, so they are not usually available. Like most service oriented businesses they've gone through lots of staff, Rick has remained a constant. Having said that all the staff I have dealt with have by-and-large have done there best to try and help me in any way that they can. They offer me what I need a place to receive and send packages from and hold my mail.”
8AM - 6:30PM
1214 N Jefferson Way, Indianola
Shipping Centers
“Came here for Amazon drop off. Being new to the area and this is the only UPS store. Was a little bit nervous because of the reviews I saw before going. But tbh, the older lady in glasses and younger girl were both chill and nice. Definitely would come back.”
“They have the best employees at this location.I usually print out my labels at home and drop my packages off at this location. One time I had an international package and was going to pay/fill out the customs form in the office. I forgot my wallet, offered to just come back the next day. The sweet lady working told me she would pay with her own money for it to get shipped out and I could pay her back the next time I'm there. I came back the next day of course to pay her back, that was very sweet and generous on her part.”
“Staff are really nice. Never an issue. I wish the hours were extended though just a bit. I work the standard 9-5 kind of job and thats the po box hours... Makes it really hard for me to try to get here to get to my mail. PO box access is available limited on saturday but most of the time they hold the item instead of putting it in a box so I have to speak to someone to get it.... Which means I can't get it on saturday. The hours are my only issue here. Location and staff are great.”
“I had an amazing experience with this office! I needed to get into my mailbox but I had lost my key.
After verifying my info, they called all three drivers who split my route to make sure they could contact the correct person and let them know to transfer my packages to a Luxer machine.
They really went above and beyond to make sure I could get my mail, and for that I’m super grateful. 5 stars!”
“I had to come and get a package here and they were very helpful and quick :)Wanna give a shoutout to Carlos , he was very friendly and had a great positive attitude”
“I had a heavy package which was going to be difficult for me to carry. I call when I got to the store and a staff member immediately came to the car carry the package. And with a smile!”
8:30AM - 5PM
430 5th St, West Des Moines
Shipping Centers
“This is my favorite post office to use! Staff is always friendly, attentive, and well educated on current USPS standards and rules. The building is pleasant and not post modern eye sore like others in the Des Moines metro. Our mailman goes above and beyond in his work.”
“Emily (or Emma?) greeted me immediately upon entry and acquired my package with the wrong address! She saved me time and money, and I appreciate it! Much more satisfying than the automated phone menus”
9AM - 4:30PM
201 W 1st Ave, Indianola
Shipping Centers
8AM - 5:30PM
1165 2nd Ave, Des Moines
Shipping Centers
“Received wonderful training here to be a Clerk at the NDC. From Cindy Lamb, and O'Hara! Much love and thank you! In spirit with me always :D. The training here got me into a career that led to making the rest of my life far better than it ever could have been without it all. Thank you! God Bless the USPS and U! S! A!”
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“People always give post offices a bad rap. But that's because people are often in terrible moods and then blame it on everyone else.I've NEVER had issues or difficulties at this post office. Beth is always so kind and helpful, as are the other workers here.”